FDA Adverse Event Malfunction Summary report: N

AC POWER MODULE

MDR report key: 2072769 · Received March 31, 2011

Report

Report Number
1218950-2011-00870
Event Type
Malfunction
Date Received
March 31, 2011
Report Date
March 4, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED THAT THE UNIT FAILED TO CHARGE THE BATTERY. THERE WAS NO REPORT OF PT INVOLVEMENT. PHILIPS CUSTOMER CARE CENTER AND THE CUSTOMER DETERMINED THAT THE A POWER MODULE HAD FAILED. THE CUSTOMER WAS SENT A NEW AC POWER MODULE WHICH RESOLVED THE FAILURE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE UNIT FAILED TO CHARGE THE BATTERY. THERE WAS NO REPORT OF PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AC POWER MODULE MKJ PHILIPS HEALTHCARE M3539A

Patients

Seq Age Sex Outcome Treatment
1