ARCHITECT TSH REAGENT KIT
Report
- Report Number
- 3005094123-2024-00596
- Event Type
- Malfunction
- Date Received
- November 19, 2024
- Date of Event
- November 4, 2024
- Report Date
- January 27, 2025
- Manufacturer
- ABBOTT IRELAND DIAGNOSTICS DIVISION
- Product Code
- JLW
- UDI-DI
- 00380740162023
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THIS REPORT IS BEING FILED ON AN INTERNATIONAL PRODUCT, LIST NUMBER 7K62-74 THAT HAS A SIMILAR PRODUCT DISTRIBUTED IN THE US, LIST NUMBER 7K62, WITH 510K/PMA/BLA NUMBER K983442. AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.
THE COMPLAINT INVESTIGATION INCLUDED A REVIEW OF DATA AND INFORMATION PROVIDED BY THE CUSTOMER, SEARCH FOR SIMILAR COMPLAINTS, TICKET TRENDING REVIEW, LABELING REVIEW, DEVICE HISTORY RECORD REVIEW, AND FIELD DATA REVIEW. RETURN TESTING WAS NOT COMPLETED AS RETURNS WERE NOT AVAILABLE. DATA AND INFORMATION PROVIDED BY THE CUSTOMER WERE REVIEWED AND SUPPORT THE COMPLAINT ISSUE WITHOUT INDICATION FOR ANY ADDITIONAL ISSUE. THE TICKET SEARCH BY LOT INDICATES THAT THE COMPLAINT LOT PERFORMS AS EXPECTED FOR THIS PRODUCT. TICKET TRENDING REVIEW DID NOT IDENTIFY ANY TRENDS REGARDING COMMONALITIES FOR COMPLAINT LOT. DEVICE HISTORY REVIEW DID NOT IDENTIFY ANY NON-CONFORMANCES OR DEVIATIONS WITH THE COMPLAINT LOT. THE OVERALL PERFORMANCE OF THE ARCHITECT TSH REAGENTS IN THE FIELD WAS REVIEWED USING DATA GATHERED FROM CUSTOMERS WORLDWIDE. THE PATIENT MEDIAN VALUES OBTAINED WITH THE COMPLAINT LOT 61378UD04 IS WITHIN ESTABLISHED LIMITS AND THUS COMPARABLE TO THE HISTORICAL LOT PERFORMANCE, WHICH CONFIRMS NO SYSTEMIC ISSUE FOR THE LOT. LABELING WAS REVIEWED AND SUFFICIENTLY ADDRESSES THE CUSTOMER¿S ISSUE. BASED ON THE INVESTIGATION, NO SYSTEMIC ISSUE OR DEFICIENCY OF THE ARCHITECT TSH REAGENT LOT 61378UD04 WAS IDENTIFIED.
THE CUSTOMER REPORTED FALSELY DECREASED ARCHITECT TSH. THE PHYSICIAN QUESTIONED WHY THE RESULT ON 4 NOV WAS LOWER AND A NEW SAMPLE WAS OBTAINED AND TESTED ON (B)(6). THE CUSTOMER PROVIDED THE FOLLOWING DATA: CUSTOMER REFERENCE: 0.35-4.94 UIU/ML (B)(6) SAMPLE INITIAL RESULT WAS 4.60 AND REPEAT RESULT WAS 4.45 (B)(6) SAMPLE INITIAL RESULT WAS 7.07 AND REPEAT RESULT WAS 7.10 THERE WAS NO REPORTED IMPACT TO PATIENT MANAGEMENT.
THE CUSTOMER REPORTED FALSELY DECREASED ARCHITECT TSH. THE PHYSICIAN QUESTIONED WHY THE RESULT ON 4 NOV WAS LOWER AND A NEW SAMPLE WAS OBTAINED AND TESTED ON 11 NOV. THE CUSTOMER PROVIDED THE FOLLOWING DATA: CUSTOMER REFERENCE: 0.35-4.94 UIU/ML ON (B)(6) SAMPLE INITIAL RESULT WAS 4.60 AND REPEAT RESULT WAS 4.45 ON (B)(6) SAMPLE INITIAL RESULT WAS 7.07 AND REPEAT RESULT WAS 7.10 THERE WAS NO REPORTED IMPACT TO PATIENT MANAGEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2307335 | ARCHITECT TSH REAGENT KIT | RADIOIMMUNOASSAY, THYROID-STIMULATING HORMONE | JLW | ABBOTT IRELAND DIAGNOSTICS DIVISION | 61378UD04 | 00380740162023 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | ARC I2000SR INST, 03M74-02, (B)(6)| ARC I2000SR INST, 03M74-02, (B)(6) |