FDA Adverse Event Injury Summary report: N

OMNIPOD INSULIN PUMP

MDR report key: 2071781 · Received April 21, 2011

Report

Report Number
3004464228-2011-00174
Event Type
Injury
Date Received
April 21, 2011
Date of Event
March 28, 2011
Report Date
March 29, 2011
Manufacturer
INSULET CORPORATION
Product Code
LZG
PMA / PMN Number
K042792
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE POD WAS THOROUGHLY EVALUATED AND NO EVIDENCE OF ANY MALFUNCTION OR MFG DEFICIENCY WAS FOUND THAT WOULD HAVE DIRECTLY CAUSED OR CONTRIBUTED TO THE CUSTOMER'S HIGH BG LEVELS. AN AIR BUBBLE, HOWEVER, WAS FOUND WITHIN THE POD'S INSULIN RESERVOIR - THIS TYPICALLY OCCURS WHEN AIR IS INTRODUCED INTO THE POD DURING THE FILL PROCESS AND IS NOT RELATED TO ANY MFG PROCESS ISSUE OR PRODUCT DEFECT. THE OMNIPOD USER'S GUIDE INSTRUCTS USERS ON PROPER FILLING TECHNIQUE AND INCLUDES THE FOLLOWING WARNING: "NEVER INJECT AIR INTO THE FILL PORT. DOING SO MAY RESULT IN UNINTENDED OR INTERRUPTED INSULIN DELIVERY." INTERRUPTED INSULIN DELIVERY HAS THE POTENTIAL TO RESULT IN HIGH BLOOD GLUCOSE LEVELS. "USER ERROR", THEREFORE, IS CONSIDERED TO BE A CONTRIBUTING FACTOR TO THE CUSTOMER'S REPORTED HIGH BG LEVELS. INSULET HAS INITIATED AN INTERNAL INVESTIGATION TO DETERMINE IF MARKETING CAN IMPROVE EDUCATION AND TRAINING RELATED TO THIS TOPIC. THE INVESTIGATION IS IN-PROCESS AS OF THE DATE OF THIS REPORT. NOTE: THE CUSTOMER HAD REPORTED THAT THE CANNULA WAS "BENT." THE INVESTIGATION FOUND A "SLIGHT BEND" IN THE CANNULA; HOWEVER, NO OBSTRUCTION OF THE FLUID PATH WAS FOUND THAT WOULD HAVE IMPEDED OR RESTRICTED INSULIN FLOW TO THE USER. THE POD DID NOT OCCLUDE AND THE "BEND" IN THE CANNULA WOULD NOT HAVE AFFECTED INSULIN DELIVERY.

Description of Event or Problem · 1

THE REPORT INDICATED THAT THE CUSTOMER'S BG LEVELS REMAINED CONSISTENTLY HIGH (309-372MG/DL) OVER A TWO HOUR PERIOD. MULTIPLE CORRECTION BOLUSES HAD BEEN ADMINISTERED, THOUGH HER BG LEVELS FAILED TO LOWER. SHE REPORTED THAT THE "CANNULA LOOKS A LITTLE BENT," THOUGH NO OCCLUSION ALARM WAS REPORTED. THE POD WAS DEACTIVATED AND WILL BE RETURNED FOR EVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OMNIPOD INSULIN PUMP PUMP, INFUSION, INSULIN LZG INSULET CORPORATION 11200 L30465

Patients

Seq Age Sex Outcome Treatment
1 48 YR Other