VITROS 3600 IMMUNODIAGNOSTIC SYSTEM
Report
- Report Number
- 1319681-2011-00099
- Event Type
- Malfunction
- Date Received
- April 27, 2011
- Date of Event
- March 23, 2011
- Report Date
- April 27, 2011
- Manufacturer
- ORTHO-CLINICAL DIAGNOSTICS
- Product Code
- LOM
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GA, US
- Reporter Occupation
- OTHER
Narratives
THE INVESTIGATION DETERMINED THAT FALSE NEGATIVE VITROS ANTI-HCV RESULTS WERE OBTAINED FOR MULTIPLE PATIENT SAMPLES PROCESSED ON THE VITROS 3600 IMMUNODIAGNOSTIC SYSTEM. THE INVESTIGATION WAS UNABLE TO DETERMINE A DEFINITIVE ROOT CAUSE. HOWEVER, AN INSTRUMENT RELATED EVENT COULD NOT BE RULED OUT AS A CONTRIBUTING FACTOR. THE ROOT CAUSE OF THIS EVENT IS UNKNOWN.
A CUSTOMER OBTAINED NEGATIVE VITROS ANTI-HCV RESULTS FOR MULTIPLE PATIENT SAMPLES PROCESSED ON THE VITROS 3600 IMMUNODIAGNOSTIC SYSTEM. THE VITROS ANTI-HCV RESULTS WERE DISCORDANT WHEN COMPARED TO RESULTS OBTAINED FROM AN ALTERNATE VITROS ANALYZER AND ARE THEREFORE CONSIDERED TO BE FALSE NEGATIVE RESULTS. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE FALSE NEGATIVE RESULTS WERE NOT RELEASED FROM THE LABORATORY. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | VITROS 3600 IMMUNODIAGNOSTIC SYSTEM | IMMUNODIAGNOSTIC ANALYZER | LOM | ORTHO-CLINICAL DIAGNOSTICS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |