FDA Adverse Event Malfunction Summary report: N

VITROS 3600 IMMUNODIAGNOSTIC SYSTEM

MDR report key: 2071063 · Received April 27, 2011

Report

Report Number
1319681-2011-00099
Event Type
Malfunction
Date Received
April 27, 2011
Date of Event
March 23, 2011
Report Date
April 27, 2011
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
LOM
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT FALSE NEGATIVE VITROS ANTI-HCV RESULTS WERE OBTAINED FOR MULTIPLE PATIENT SAMPLES PROCESSED ON THE VITROS 3600 IMMUNODIAGNOSTIC SYSTEM. THE INVESTIGATION WAS UNABLE TO DETERMINE A DEFINITIVE ROOT CAUSE. HOWEVER, AN INSTRUMENT RELATED EVENT COULD NOT BE RULED OUT AS A CONTRIBUTING FACTOR. THE ROOT CAUSE OF THIS EVENT IS UNKNOWN.

Description of Event or Problem · 1

A CUSTOMER OBTAINED NEGATIVE VITROS ANTI-HCV RESULTS FOR MULTIPLE PATIENT SAMPLES PROCESSED ON THE VITROS 3600 IMMUNODIAGNOSTIC SYSTEM. THE VITROS ANTI-HCV RESULTS WERE DISCORDANT WHEN COMPARED TO RESULTS OBTAINED FROM AN ALTERNATE VITROS ANALYZER AND ARE THEREFORE CONSIDERED TO BE FALSE NEGATIVE RESULTS. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE FALSE NEGATIVE RESULTS WERE NOT RELEASED FROM THE LABORATORY. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 3600 IMMUNODIAGNOSTIC SYSTEM IMMUNODIAGNOSTIC ANALYZER LOM ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1