FDA Adverse Event Malfunction Summary report: N

ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM

MDR report key: 2070861 · Received April 15, 2011

Report

Report Number
2531779-2011-02591
Event Type
Malfunction
Date Received
April 15, 2011
Date of Event
December 20, 2011
Report Date
March 20, 2011
Manufacturer
ANIMAS CORP.
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP WAS RETURNED TO ANIMAS FOR EVALUATION. THE KEYPAD WAS FOUND TO BE INTACT; NO PEELING OR LIFTING WAS OBSERVED. ALL KEYPAD BUTTONS WERE INTERMITTENTLY RESPONSIVE DURING TESTING. DURING INVESTIGATION, THE OK KEY CONTACT WAS OBSERVED TO BE MISALIGNED. IT WAS OBSERVED THAT NONE OF THE BUTTONS CLICK AND SPRING BACK AS EXPECTED WHEN PRESSED. THERE WAS EVIDENCE OF KEYPAD CONTAMINATION FOUND UNDER ALL KEY CONTACTS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE KEYPAD BUTTONS WERE INTERMITTENTLY UNRESPONSIVE. THE PT REPORTED THAT THE KEYPAD BUTTONS HAVE BEEN SLOW TO RESPOND FOR THE (B)(6), AND NOW THE BUTTONS ARE INTERMITTENTLY UNRESPONSIVE. HE NOTED THAT THE BUTTONS DO NOT CLICK AND SPRING BACK WHEN PRESSED. THE PT DENIED PHYSICAL DAMAGE TO THE KEYPAD; DENIED EXPOSING THE PUMP TO WATER AND CLEANING PRODUCTS; AND STATED THAT HE WEARS THE PUMP IN VARIOUS PLACES WITH A CLIP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORP. ONE TOUCH PING

Patients

Seq Age Sex Outcome Treatment
1 52 YR