FDA Adverse Event Malfunction Summary report: N

ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM

MDR report key: 2070844 · Received April 15, 2011

Report

Report Number
2531779-2011-02587
Event Type
Malfunction
Date Received
April 15, 2011
Date of Event
March 17, 2011
Report Date
March 19, 2011
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MS, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP WAS RETURNED TO ANIMAS FOR EVALUATION. THE KEYPAD WAS FOUND TO BE INTACT; NO PEELING OR LIFTING WAS OBSERVED. THE UP ARROW KEYPAD BUTTON WAS INTERMITTENTLY RESPONSIVE DURING TESTING. IT WAS OBSERVED THAT NONE OF THE BUTTONS CLICK AND SPRING BACK WHEN PRESSED. DURING INVESTIGATION, THE UP ARROW, DOWN ARROW, AND OK KEY CONTACTS WERE OBSERVED TO BE MISALIGNED. THERE WAS EVIDENCE OF KEYPAD CONTAMINATION FOUND UNDER ALL KEY CONTACTS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE KEYPAD BUTTONS WERE UNRESPONSIVE. THE PT REPORTED THAT THE KEYPAD BUTTONS HAVE BEEN SLOW TO RESPOND FOR THE PAST COUPLE OF DAYS, AND NOW THE UP ARROW KEYPAD BUTTON IS NOT RESPONDING. SHE NOTED THAT THE PUMP GOT WET 3 WEEKS AGO. THE PT DENIED PHYSICAL DAMAGE TO THE KEYPAD; STATED THAT THE BUTTONS DO NOT CLICK AND SPRING BACK; DENIED EXPOSING THE PUMP TO CLEANING PRODUCTS; AND STATED THAT SHE WEARS THE PUMP IN VARIOUS PLACES WITH A CLIP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION ONE TOUCH PING

Patients

Seq Age Sex Outcome Treatment
1 34 YR