FDA Adverse Event Malfunction Summary report: N

ICELOCK 621 RATCHET

MDR report key: 20706662 · Received November 18, 2024

Report

Report Number
3003764610-2024-00008
Event Type
Malfunction
Date Received
November 18, 2024
Date of Event
August 30, 2024
Report Date
November 18, 2024
Manufacturer
OSSUR HF
Product Code
ISH
Removal / Correction Number
2085446-03/27/2023-001-R
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

LOCK FAILED TO PROVIDE SECURE SUSPENSION RESULTING IN DISSATISFACTION FROM THE USER. UNHARDENED GUIDE PLATE LIKELY CONTRIBUTED TO PREMATURE WEAR OF LOCK. CORRECTIVE ACTIONS HAVE BEEN IMPLEMENTED TO IMPROVE PRODUCT PERFORMANCE. ALL COMPONENTS IN THE LOCK MECHANISM ARE NOW HARDENED DURING MANUFACTURING. RECALL FOR AFFECTED LOTS OF ICELOCK RATCHET 621 DEVICE HAS BEEN COMPLETED, HOWEVER THE CUSTOMER IN QUESTION FILLED OUT A FORM ACKNOWLEDGING THE ISSUE BUT STILL DID NOT REPLACE THE LOCK AND PIN AS WAS REQUESTED IN THE NOTICE. NO FURTHER ACTION IS CONSIDERED WARRANTED.

Description of Event or Problem · 0

LOCK FAILED TO PROVIDE SECURE SUSPENSION RESULTING IN DISSATISFACTION FROM THE USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2036486 ICELOCK 621 RATCHET PROSTHETIC LOCK ISH OSSUR HF L-621000 MX220316

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown