FDA Adverse Event Malfunction Summary report: N

ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM

MDR report key: 2070522 · Received March 29, 2011

Report

Report Number
2531779-2011-02037
Event Type
Malfunction
Date Received
March 29, 2011
Date of Event
February 1, 2011
Report Date
February 28, 2011
Manufacturer
ANIMAS CORP.
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP WAS RETURNED TO ANIMAS FOR EVAL. THE KEYPAD WAS FOUND TO BE INTACT; NO PEELING OR LIFTING WAS OBSERVED. THE OK AND UP ARROW KEYPAD BUTTONS WERE INTERMITTENTLY RESPONSIVE DURING TESTING. THE BUTTONS SPRING BACK WHEN PRESSED, BUT REQUIRE MULTIPLE PRESSES TO OBTAIN A RESPONSE. DURING INVESTIGATION, THE UP ARROW KEY CONTACT WAS OBSERVED TO BE MISALIGNED. INVESTIGATION CONFIRMED THAT THE OK KEYPAD BUTTON SYMBOL IS WORN. THERE WAS EVIDENCE OF KEYPAD ADHESIVE FOUND UNDER ALL KEY CONTACTS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE KEYPAD BUTTONS WERE INTERMITTENTLY UNRESPONSIVE. THE PT REPORTED THAT THE UP ARROW AND OK KEYPAD BUTTONS HAVE BEEN SLOW TO RESPOND OVER THE PAST FEW WEEKS. SHE NOTED THAT THE OK BUTTON SYMBOL IS WORN, AND THAT THE BUTTONS DO NOT CLICK AS EXPECTED WHEN PRESSED. THE PT CONFIRMED THAT THE RUBBER KEYPAD IS INTACT; DENIED EXPOSING THE PUMP TO MOISTURE; AND STATED THAT SHE WEARS THE PUMP IN HER POCKET.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORP. ONE TOUCH PING

Patients

Seq Age Sex Outcome Treatment
1 52 YR