FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 2070139 · Received April 27, 2011

Report

Report Number
2531779-2011-02908
Event Type
Malfunction
Date Received
April 27, 2011
Date of Event
April 1, 2011
Report Date
April 1, 2011
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4):THE PUMP WAS RETURNED TO ANIMAS FOR EVALUATION. INSPECTION REVEALED THAT THE KEYPAD IS PEELING AT THE OK KEYPAD BUTTON. EVALUATION CONFIRMED THAT THE DOWN ARROW KEYPAD BUTTON IS INTERMITTENTLY RESPONSIVE. THERE WAS EVIDENCE OF KEYPAD ADHESIVE FOUND UNDER ALL BUTTON KEY CONTACTS. THIS REPORT IS MADE UNDER THE REQUIREMENTS OF THE MEDICAL DEVICE REPORTING REGULATIONS AND DOES NOT CONSTITUTE AN ADMISSION ON THE PART OF ANIMAS OF ANY DEFICIENCY IN THE PERFORMANCE OF THE DEVICE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE KEYPAD BUTTONS WERE INTERMITTENTLY UNRESPONSIVE. THE PATIENT REPORTED THAT THE DOWN ARROW KEYPAD BUTTON IS STICKING AND REQUIRES MULTIPLE PRESSES TO OBTAIN A RESPONSE. SHE NOTED THAT THE DOWN ARROW BUTTON CLICKS INTERMITTENTLY WHEN PRESSED. THE PATIENT STATED THAT THE DOWN ARROW BUTTON BECAME INTERMITTENTLY UNRESPONSIVE A WEEK AGO, AND TODAY THE KEYPAD BEGAN PEELING. SHE CONFIRMED THAT ALL OTHER KEYPAD BUTTONS ARE RESPONDING APPROPRIATELY AND CLICK BACK AS EXPECTED. THE PATIENT DENIED EXPOSING THE PUMP TO WATER AND CLEANING PRODUCTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION ONETOUCH PING INSULIN PUMP

Patients

Seq Age Sex Outcome Treatment
1 19 YR