CCU,MODULAR,IMAGE1 S X-LINK,US
Report
- Report Number
- 2027009-2024-00448
- Event Type
- Malfunction
- Date Received
- November 12, 2024
- Date of Event
- October 31, 2024
- Report Date
- December 4, 2024
- Manufacturer
- KARL STORZ IMAGING
- Product Code
- FET
- UDI-DI
- 04048551356562
- PMA / PMN Number
- K160044
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KY, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE DEVICE WAS RETURNED TO OUR US FACILITY ON NOV-18-2024, AND WILL LATER BE FORWARDED TO THE MANUFACTURING SITE FOR INVESTIGATION. SHOULD RELEVANT ADDITIONAL INFORMATION / INVESTIGATION RESULTS BECOME AVAILABLE, A SUPPLEMENTAL MEDWATCH REPORT WILL BE SUBMITTED UNSOLICITED. THIS EVENT IS FILED UNDER INTERNAL COMPLAINT ID: (B)(4).
PER EVALUATION BY THE MANUFACTURING SITE: THE CUSTOMER'S COMPLAINT WAS VERIFIED. THE TC301US CCU FAILED TO LINK TO TC201US/TC200US TEST FIXTURES. A FUNCTIONAL TEST CONFIRMED THE CUSTOMER'S COMPLAINT. TROUBLESHOOTING RESOLVED THE ISSUE BY REPLACING THE POWER SUPPLY (KSI PART#: 053070-05 REV. BA). WITH A TEST FIXTURE POWER SUPPLY INSTALLED THE CCU WAS BURNED-IN OVERNIGHT WITHOUT ISSUE. KARL STORZ DOES NOT HAVE ACCESS TO THE POWER SUPPLY SCHEMATIC, SO A SPECIFIC PART COULD NOT BE IDENTIFIED. ULTIMATELY, A POWER SUPPLY REPLACEMENT IS REQUIRED TO ADDRESS THE CUSTOMER'S ISSUE. POWER SUPPLY INFO: (B)(6) PART#: BPC000129 REV. E1: SERIAL NUMBER: (B)(6). THIS EVENT IS FILED UNDER INTERNAL COMPLAINT ID: (B)(4).
THE DEVICE WILL BE FORWARDED TO THE MANUFACTURING SITE FOR INVESTIGATION. SHOULD RELEVANT ADDITIONAL INFORMATION / INVESTIGATION RESULTS BECOME AVAILABLE, A SUPPLEMENTAL MEDWATCH REPORT WILL BE SUBMITTED UNSOLICITED. THIS EVENT IS FILED UNDER INTERNAL COMPLAINT ID: (B)(4).
IT WAS REPORTED THAT DURING A CYSTOSCOPY PROCEDURE ON (B)(6) 2024, THE DEVICE GAVE AN ERROR AND NOT RESPONDING. THEY WERE ABLE TO COMPLETE THE PROCEDURE USING A SINGLE-USE SCOPE WITHOUT ANY PATIENT IMPACT. HOWEVER, THIS ISSUE CAUSED A DELAY TO THE PROCEDURE FOR ABOUT 30 MINUTES.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 976605 | CCU,MODULAR,IMAGE1 S X-LINK,US | CCU,MODULAR | FET | KARL STORZ IMAGING | TC301US | 04048551356562 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 49 YR | Female |