FDA Adverse Event Malfunction Summary report: N

BRUXZIR ESTHETIC NOW SHADE A1

MDR report key: 20664756 · Received November 12, 2024

Report

Report Number
3011649314-2024-00880
Event Type
Malfunction
Date Received
November 12, 2024
Date of Event
November 4, 2024
Report Date
October 19, 2025
Manufacturer
PRISMATIK DENTALCRAFT, INC.
Product Code
EIH
PMA / PMN Number
K213425
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE WAS NOT RETURNED FOR EVALUATION AS IT WAS DISCARDED; THEREFORE, A FAILURE ANALYSIS OF THE COMPLAINT DEVICE CANNOT BE COMPLETED. IF THERE IS ANY FURTHER RELEVANT INFORMATION A SUPPLEMENTAL MEDWATCH WILL BE FILED. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).

Additional Manufacturer Narrative · 0

THE INVESTIGATION HAS BEEN COMPLETED AND THE RESULTS ARE AS FOLLOWS: DHR RESULTS: NO LOT NUMBER PROVIDED, THEREFORE NO DHR REVIEW WAS PERFORMED. STOCK PRODUCT REVIEWED RESULTS: NO LOT NUMBER PROVIDED; THEREFORE, NO STOCK PRODUCT REVIEW WAS PERFORMED. INVESTIGATION METHODS/RESULTS: PER THE REPORTED INFORMATION, THE PRODUCT WAS DISCARDED BY THE CUSTOMER. HOWEVER, PICTURES WERE PROVIDED. THE PICTURES WERE REVIEWED AND IT APPEARED THAT THE RESTORATION WAS CHIPPED ON THE SIDE WHERE A PIECE OF THE RESTORATION IS MISSING. ROOT CAUSE DESCRIPTION: THE ROOT CAUSE FOR THIS FAILURE CANNOT BE EXPLICITLY DETERMINED. THE PROBABLE CAUSE FOR THE FRACTURED/CRACKING ISSUE MAY BE THE AS FOLLOWS: IFU-012545 - FAILURE TO OBSERVE THE WALL AND CONNECTOR THICKNESS RECOMMENDATIONS AS SHOWN IN TABLE 2 MAY RESULT IN FRACTURE OF THE FINAL RESTORATION. HOWEVER, THE ROOT CAUSE CANNOT BE CONFIRMED SINCE THE BLOCK WAS NOT RETURNED FOR INVESTIGATION. MANUFACTURER REFERENCE: (B)(4).

Description of Event or Problem · 0

A HEALTHCARE PROFESSIONAL REPORTED THAT A CROWN WAS CEMENTED ON (B)(6) 2023. THE PATIENT REPORTED ON (B)(6) 2024 THAT WHILE EATING BIT ON THE CROWN AND BROKE. THE PROVIDER HAD TO RE-PREP AND MILL OUT A NEW CROWN FOR THE PATIENT AND REPLACED CROWN ON (B)(6) 2024. NO ADVERSE CONSEQUENCE WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1136024 BRUXZIR ESTHETIC NOW SHADE A1 BRUXZIR ESTHETIC EIH PRISMATIK DENTALCRAFT, INC. NI NI

Patients

Seq Age Sex Outcome Treatment
1 58 YR Male