FDA Adverse Event Malfunction Summary report: N

COBAS® BKV (192)

MDR report key: 20657013 · Received November 11, 2024

Report

Report Number
2243471-2024-03266
Event Type
Malfunction
Date Received
November 11, 2024
Date of Event
October 15, 2024
Report Date
December 6, 2024
Manufacturer
ROCHE MOLECULAR SYSTEMS, INC. - BRANCHBURG
Product Code
QLX
PMA / PMN Number
K203220
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NE, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE SERIAL NUMBER OF THE ANALYZER WAS (B)(6). THE INVESTIGATION IS ONGOING,

Additional Manufacturer Narrative · 0

THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE ISSUE WAS FOUND TO BE CUSTOMER HANDLING/WORKFLOW-RELATED ISSUES INCLUDING BUT NOT LIMITED TO THE FOLLOWING: SAMPLE STORAGE, SAMPLE PREP INCLUDING CENTRIFUGATION/VORTEXING, AND ALIQUOTING OF THE SAMPLE. CORRECT PRE-ANALYTIC SAMPLE HANDLING IS WITHIN THE CUSTOMER'S RESPONSIBILITY.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE EBV RESULTS FOR ONE PATIENT SAMPLE USING THE COBAS® BKV ASSAY FOR USE ON THE COBAS 58/68/8800 SYSTEMS. ON (B)(6) 2024, THE ALLEGED SAMPLE HAD A RESULT OF 16,982 IU/ML. ON (B)(6) 2024, A NEW SAMPLE INITIALLY GENERATED A RESULT OF 224 IU/ML WHICH WAS QUESTIONED BY THE DOCTOR AND PROMPTED THE REPEAT. ON (B)(6) 2024, THE SAME SAMPLE WAS REPEATED AND A RESULT OF 79,600 IU/ML WAS GENERATED. THE DOCTOR INDICATED THIS ALIGNED CLOSER TO THE CLINICAL PICTURE. A NEW SAMPLE WAS OBTAINED FROM THE SAME PATIENT ON (B)(6) 2024 AND THE SAMPLE GENERATED A RESULT OF 16,218 IU/ML ON (B)(6) 2024.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2057053 COBAS® BKV (192) NUCLEIC ACID AMPLIFICATION TEST FOR THE QUANTITATION OF EPSTEIN-BARR VIRUS (EBV) QLX ROCHE MOLECULAR SYSTEMS, INC. - BRANCHBURG ASKU

Patients

Seq Age Sex Outcome Treatment
1 62 YR Unknown