FDA Adverse Event Malfunction Summary report: N

PK7312-03 AUTOMATED MICROPLATE SYSTEM

MDR report key: 2063610 · Received April 19, 2011

Report

Report Number
2050012-2011-01114
Event Type
Malfunction
Date Received
April 19, 2011
Date of Event
January 21, 2011
Report Date
January 24, 2011
Manufacturer
BECKMAN COULTER MISHIMAK.K.
Product Code
KSZ
PMA / PMN Number
BK060024
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLE IS WHOLE BLOOD. THE CUSTOMER INDICATED THAT THERE APPEARS TO BE A PATTERN OBSERVED WITH THE MISTYPES IN THAT THEY ALWAYS OCCUR IN THE SAMPLE POSITION NUMBER 6 OR 7, AND ONLY IN THE FIRST OR THIRD REAGENT CHANNELS ON THE SAMPLE PLATE. EACH PLATE HAS 10 SAMPLE ROWS AND EACH SAMPLE ROW HAS 12 REAGENT POSITIONS REFERRED TO AS CHANNELS. A BCI FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND PERFORMED A POST-MISTYPE INSPECTION ON THE INSTRUMENT INCLUDING A CHECK OF THE PLATE DISPENSE FEED (DH) ASSEMBLY TO ADDRESS THE POSSIBILITY THAT THE MISTYPES COULD BE CAUSED BY IMPROPER PLATE MOVEMENT DURING THE DISPENSING OF SAMPLE ROWS 6 AND 7. NO ISSUES WERE FOUND DURING THE INSPECTION AND THE ALIGNMENT OF THE DH ASSEMBLY WAS WITHIN SPECIFICATION. A ROOT CAUSE HAS YET TO BE IDENTIFIED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING AN INCORRECT RESULT THAT WAS GENERATED BY THE PK7312-03 AUTOMATED MICROPLATE SYSTEM (PRE-TRANSFUSION BLOOD TESTING SYSTEM PK 7300). THE ERRONEOUS RESULT WAS A FALSE NEGATIVE RESULT FOR AN ANTI C SAMPLE. THERE WAS NO EFFECT TO PATIENT OR USER. ACCORDING TO THE CUSTOMER, RESULTS FOR ALL SAMPLES ARE CROSS-CHECKED AGAINST PREVIOUS RESULTS FOR THAT PARTICULAR DONOR. IF NO HISTORY EXISTS THEN REVERSE TYPING IS ALWAYS PERFORMED TO CONFIRM THE BLOOD TYPE. WITH THIS APPROACH THERE IS NO POSSIBILITY OF AN INCORRECT RESULT BEING REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PK7312-03 AUTOMATED MICROPLATE SYSTEM AUTOMATED MIRCOPLATE SYSTEM KSZ BECKMAN COULTER MISHIMAK.K. PK7312-03 N/A

Patients

Seq Age Sex Outcome Treatment
1