FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 800

MDR report key: 2063419 · Received April 19, 2011

Report

Report Number
1823260-2011-02108
Event Type
Malfunction
Date Received
April 19, 2011
Date of Event
April 1, 2011
Report Date
June 7, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K951595
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

AN INVESTIGATION OF THE IMPLICATED PART WAS NOT POSSIBLE BECAUSE THE PCB POWER MODULE HAD ALREADY BEEN DISPOSED. THE ROOT CAUSE OF THE ISSUE WAS MOST PROBABLY A DAMAGED FUSE HOLDER DUE TO PREVIOUS FUSE REPLACEMENT PERFORMED WITHOUT SWITCHING OFF THE ANALYZER POWER. REPLACEMENT OF THE FUSE IS DOCUMENTED IN LABELING (THE USER MANUAL). AFTER REPLACING THE FUSE HOLDER, THE INSTRUMENT APPEARED TO BE FUNCTIONING NORMALLY. THE MATERIAL USED IN THE POWER MODULE IS UL CERTIFIED AND HAS LOW FLAMMABILITY. NO PATIENTS WERE INVOLVED IN THE ISSUE. NO INJURY WAS REPORTED.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED AN INSTRUMENT ERROR DURING INITIALIZATION. SHE FOUND THE F3 FUSE INDICATION LIGHT WAS RED INDICATING THE FUSE NEEDED TO BE REPLACED. THE CUSTOMER WAS UNABLE TO CHANGE THE FUSE (THE TOP OF THE FUSE BROKE OFF WHEN SHE ATTEMPTED TO REPLACE IT). THE FIELD SERVICE REPRESENTATIVE WAS DISPATCHED TO ASSIST. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE FUSE HOLDER WAS DAMAGED AND THE PRINTED CIRCUIT BOARD SHOWED EVIDENCE OF OVERHEATING. HE REPLACED THE FUSE HOLDER AND BLOWN FUSE. HE VERIFED THE COOLING UNIT WAS TURNED ON AND DRAWING A NORMAL AMOUNT OF CURRENT. THE FIELD SERVICE REPRESENTATIVE COMPLETED ANALYZER INITIALIZATION AND PERFORMED QUALITY CONTROL. NO PATIENT SAMPLES WERE INVOLVED IN THIS EVENT AND NO OPERATORS WERE INJURED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS INTEGRA 800 CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1