FDA Adverse Event
Malfunction
Summary report: N
PROGRAMMING SOFTWARE
MDR report key: 2063273
·
Received March 22, 2011
Report
- Report Number
- 1644487-2011-00602
- Event Type
- Malfunction
- Date Received
- March 22, 2011
- Date of Event
- September 1, 2009
- Report Date
- February 21, 2011
- Manufacturer
- CYBERONICS, INC.
- Product Code
- LYJ
- PMA / PMN Number
- P970003
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
IT WAS INITIALLY REPORTED THAT THE PHYSICIAN'S PROGRAMMING SYSTEM WAS HAVING COMMUNICATION ISSUES. THE COMPANY REP PERFORMED TROUBLESHOOTING BY REPLACING DIFFERENT COMPONENTS AND ISOLATED THE ISSUE TO THE SERIAL CABLE. GOOD FAITH ATTEMPTS FOR PRODUCT RETURN HAVE BEEN UNSUCCESSFUL TO DATE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | PROGRAMMING SOFTWARE | LYJ | CYBERONICS, INC. | 250 | 521413 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |