PUMP IN STYLE ADVANCED
Report
- Report Number
- 1419937-2011-00043
- Event Type
- Malfunction
- Date Received
- March 22, 2011
- Date of Event
- February 28, 2011
- Report Date
- March 1, 2011
- Manufacturer
- MEDELA, INC.
- Product Code
- HGX
- PMA / PMN Number
- K031614
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
A REPLACEMENT POWER ADAPTER WAS SENT TO THE CUSTOMER. IN F/U WITH THE CUSTOMER, SHE INDICATED THAT THERE WAS A BREACH IN THE TRANSFORMER HOUSING ("ON THE BACK LEFT CORNER, MELTED THROUGH"), BUT THAT SHE DID NOT SEE A FIRE, SMOKING, SPARKING, OR EXPOSED WIRES ON THE CORD. SHE ALSO INDICATED THAT NO INJURIES WERE SUSTAINED AS A RESULT OF THE ISSUE. (B)(4). IN SUMMARY, A BREACH IN THE INNER INSULATION OF THE CORD AT THE STRAIN RELIEF WAS PRESENT, CAUSING A SHORT CIRCUIT AND THE TRANSFORMER TO HEAT UP, RESULTING IN A BREACH IN THE HOUSING. A BREACH IN THE TRANSFORMER HOUSING IS A SAFETY RISK. (B)(4), APPROVED ON (B)(4) 2010, HAS BEEN INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES. ANY ADDITIONAL F/U ACTIONS WILL BE ESTABLISHED AS A RESULT OF THE CAPA PROCESS. EVALUATION SUMMARY: A VISUAL EXAMINATION OF THE POWER SUPPLY REVEALED A DEFORMATION ON THE TRANSFORMER HOUSING AND AN APPROXIMATE 1.8MM DIAMETER HOLE WITH A WIRE LEAD STICKING OUT OF IT. A VISUAL EXAMINATION OF THE CORD REVEALED A KINK AT THE STRAIN RELIEF, BUT NO EXPOSED WIRES. THE POWER SUPPLY WAS PLUGGED IN AND THE VOLTAGE ACROSS THE DC PLUG WAS MEASURED AT 0.00 VDC, WHICH INDICATES THAT THE POWER SUPPLY IS NOT PRODUCING THE CORRECT VOLTAGE. RESISTANCE ACROSS THE DC PLUG WAS MEASURED AT 0.6 OHMS, WHICH INDICATES THAT THERE IS A SHORT IN THE DC CORD. SMOKE, FIRE AND SPARKING WERE NOT OBSERVED WHILE THE POWER SUPPLY WAS PLUGGED IN. THE RESISTANCE ACROSS THE AC BLADES MEASURED AS OPEN, WHICH IS NOT NORMAL AND INDICATES THAT THE THERMAL FUSE DID BLOW. THE OUTER INSULATION WAS CUT BACK AT THE STRAIN RELIEF TO REVEAL A BREAK IN THE INNER INSULATION.
THE CUSTOMER REPORTED THAT WHILE USING HER PUMP "THERE WAS A SMALL EXPLOSION AT THE BLACK BOX PORTION OF THE TRANSFORMER AND IT MELTED A HOLE RIGHT IN THE TRANSFORMER BOX. THE PUMP STILL WORKS." THE CUSTOMER DID NOT REPORT AN INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | PUMP IN STYLE ADVANCED | HGX | MEDELA, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |