PUMP IN STYLE ADVANCED
Report
- Report Number
- 1419937-2011-00032
- Event Type
- Malfunction
- Date Received
- March 21, 2011
- Date of Event
- February 11, 2011
- Report Date
- February 19, 2011
- Manufacturer
- MEDELA, INC.
- Product Code
- HGX
- PMA / PMN Number
- K031614
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MN, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
A REPLACEMENT POWER ADAPTER WAS SENT TO THE CUSTOMER. IN F/U WITH THE CUSTOMER, SHE INDICATED THAT SHE SAW SPARKING AT THE STRAIN RELIEF WHERE WIRES ARE EXPOSED, BUT DID NOT SEE A FIRE, SMOKING, MELTING OR A BREACH IN THE TRANSFORMER HOUSING. SHE ALSO INDICATED THAT NO INJURIES WERE SUSTAINED AS A RESULT OF THE ISSUE. IN SUMMARY, A BREACH IN THE OUTER INSULATION OF THE CORD AT THE STRAIN RELIEF WAS PRESENT, EXPOSING WIRES, AND RESULTED IN A SHORT CIRCUIT WHICH CAUSED THE CORD TO HEAT UP AND SPARK. SPARKING POSES A RISK SHOULD IT COME IN CONTACT WITH A COMBUSTIBLE MATERIAL. CAPA (B)(4), APPROVED ON 11/18/2010, HAS BEEN INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/ MELTING ISSUES. ANY ADDITIONAL F/U ACTIONS WILL BE ESTABLISHED AS A RESULT OF THE CAPA PROCESS. EVAL SUMMARY. A VISUAL EXAMINATION OF THE POWER SUPPLY REVEALED NO DEFORMATION ON THE TRANSFORMER HOUSING AND NO HOLES OR OPENINGS. A VISUAL EXAMINATION OF THE CORD REVEALED A BREACH OF BOTH THE POSITIVE AND NEGATIVE WIRES, WITH ABOUT ONE-HALF OF THE COPPER WIRES ON THE POSITIVE SIDE BROKEN. THE POWER SUPPLY WAS PLUGGED IN AND THE VOLTAGE ACROSS THE DC PLUG WAS MEASURED AT 0.3 VDC, WHICH INDICATES THAT THE POWER SUPPLY IS NOT PRODUCING THE CORRECT VOLTAGE. RESISTANCE ACROSS THE DC PLUG WAS MEASURED AT 1.2 OHMS, WHICH INDICATES THAT THERE IS A SHORT IN THE DC CORD. SMOKE, FIRE AND SPARKING WERE NOT OBSERVED WHILE THE POWER SUPPLY WAS PLUGGED IN. THE RESISTANCE ACROSS THE AC BLADES MEASURED AT 58.8 OHMS, WHICH IS NORMAL AND INDICATES THAT THE THERMAL FUSE DID NOT BLOW.
THE CUSTOMER REPORTED THAT "A WEEK AGO [SHE] STARTED NOTICING SPARKING ON THE POWER CORD" FOR HER PUMP AND THAT THERE ARE EXPOSED WIRES. THE POWER CORD IS NOW NO LONGER WORKING, PER THE CUSTOMER. THE CUSTOMER DID NOT REPORT AN INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | PUMP IN STYLE ADVANCED | HGX | MEDELA, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |