FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 2062297 · Received April 12, 2011

Report

Report Number
1644487-2011-00774
Event Type
Malfunction
Date Received
April 12, 2011
Date of Event
January 1, 2010
Report Date
March 16, 2011
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONCLUSIONS: DEVICE FAILURE OCCURRED, BUT DID NOT CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY.

Description of Event or Problem · 1

IT WAS INITIALLY REPORTED THAT A PHYSICIAN'S DELL X50 HANDHELD DEVICE WAS FREEZING ON THE INTERROGATION SCREEN. A HARD RESET WOULD RESOLVE THE ISSUE HOWEVER, THE PHYSICIAN WANTED THE HANDHELD REPLACED. THE PHYSICIAN WAS SENT A REPLACEMENT HANDHELD AND THE DELL X50 AND FLASHCARD WERE RETURNED TO THE MANUFACTURER FOR PRODUCT ANALYSIS. THERE WERE NO ANOMALIES FOUND WITH FLASHCARD SOFTWARE OR DATABASES WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS. THE FLASHCARD AND SOFTWARE PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS. DURING THE ANALYSIS OF THE HANDHELD, IT WAS IDENTIFIED THAT THE DISPLAY HAD SOME DEAD PIXELS. THE DEAD PIXELS HAD NO FUNCTIONAL IMPACT ON THE HANDHELD PERFORMANCE AND WOULD NOT HAVE CONTRIBUTED TO THE ALLEGED "FROZEN SCREEN" CONDITION. THE HANDHELD PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. MODEL 250 537103

Patients

Seq Age Sex Outcome Treatment
1