FDA Adverse Event Malfunction Summary report: N

BILIBED

MDR report key: 2062227 · Received March 17, 2011

Report

Report Number
1419937-2011-00028
Event Type
Malfunction
Date Received
March 17, 2011
Date of Event
October 7, 2010
Report Date
October 7, 2011
Manufacturer
MEDELA, INC.
Product Code
LBI
PMA / PMN Number
K962612
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER SENT THE BILIBED (SERIAL NUMBER (B)(4)) IN FOR REPAIR FOR AN EXPOSED WIRE ON THE POWER CORD. MEDELA'S SERVICE CTR SERVICED THE BILIBED ON (B)(4) 2010, REPLACING THE POWER CORD; HOWEVER, THE ORIGINAL POWER CORD WAS NOT RETAINED. THE POWER CORD IS DOUBLE INSULATED. IT IS UNCLEAR FROM THE CUSTOMER'S COMPLAINT AND FROM THE SERVICE CTR RECORDS WHETHER ONE OR BOTH LAYERS OF INSULATION WERE COMPROMISED. BASED ON AN ENGINEERING ASSESSMENT ABSENT AN EVAL OF THE ACTUAL POWER CORD INVOLVED IN THE COMPLAINT, THE POWER CORD WOULD HAVE 120VAC ELECTRICITY RUNNING THROUGH IT. A BREAK IN BOTH LAYERS OF THE INSULATION EXPOSING THE UNDERLYING METAL WIRES WOULD EXPOSE A CONSUMER TO VOLTAGE ABOVE THE LIMIT DESCRIBED IN UL 60601-1 SECTION 8.4.2C FOR ACCESSIBLE PARTS, WHICH POSES A SAFETY RISK. BECAUSE IT IS UNCLEAR WHETHER ONE OR BOTH LAYERS OF INSULATION WERE COMPROMISED, A MEDWATCH IS BEING FILED. THE PRODUCT INVOLVED IN THE COMPLAINT WAS NOT EVALUATED, (IT WAS ONLY SERVICED); THEREFORE, NO CONCLUSIONS CAN BE MADE AS TO THE CAUSE OF THE EVENT. WE WILL MONITOR FOR ADD'L SIMILAR ISSUES.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE POWER CORD FOR A BILIBED HAS EXPOSED WIRES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 BILIBED LBI MEDELA, INC.

Patients

Seq Age Sex Outcome Treatment
1