FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 2062216 · Received April 11, 2011

Report

Report Number
1644487-2011-00768
Event Type
Malfunction
Date Received
April 11, 2011
Date of Event
January 1, 2011
Report Date
March 15, 2011
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT A PHYSICIAN'S DELL X5 HANDHELD DEVICE WOULD REPEATEDLY FREEZE ON THE "INTERROGATION SUCCESSFUL" SCREEN. THE PHYSICIAN HAS BEEN ABLE TO TROUBLESHOOT PAST THE ISSUE; HOWEVER, GIVEN THE INCREASED FREQUENCY OF THE SCREEN FREEZE, HE WOULD LIKE IT REPLACED. A REPLACEMENT HANDHELD HAS BEEN SENT TO THE PHYSICIAN AND ATTEMPTS TO HAVE THE HANDHELD AND FLASHCARD IN QUESTION RETURNED TO THE MFR FOR ANALYSIS HAVE BEEN UNSUCCESSFUL TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. 250 839583

Patients

Seq Age Sex Outcome Treatment
1