PUMP IN STYLE
Report
- Report Number
- 1419937-2011-00027
- Event Type
- Malfunction
- Date Received
- March 17, 2011
- Report Date
- February 15, 2011
- Manufacturer
- MEDELA, INC.
- Product Code
- HGX
- PMA / PMN Number
- K031614
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MD, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
A REPLACEMENT POWER SUPPLY WAS SENT TO THE CUSTOMER. IN FOLLOW UP WITH THE CUSTOMER, SHE INDICATED THAT WIRES ARE EXPOSED ON THE CORD, SHE SAW SPARKING AT THE STRAIN RELIEF AS SHE WAS TAKING THE POWER SUPPLY OUT OF THE BAG TO GET READY TO PLUG IT IN, AND THAT THERE ARE NO SIGNS OF MELTING, BURNING OR FIRE. SHE ALSO INDICATED THAT NO INJURIES WERE SUSTAINED AS A RESULT OF THE ISSUE AND THAT HER REPLACEMENT POWER SUPPLY IS WORKING WITHOUT ISSUE. IN SUMMARY, A BREACH IN THE OUTER INSULATION OF THE CORD AT THE STRAIN RELIEF WAS PRESENT AND RESULTED IN AN SHORT CIRCUIT WHICH CAUSED THE CORD TO SPARK. SPARKING POSES A RISK SHOULD IT COME IN CONTACT WITH A COMBUSTIBLE MATERIAL. CAPA (B)(4), APPROVED ON 11/18/2010, HAS BEEN INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES. ANY ADD'L FOLLOW UP ACTIONS WILL BE ESTABLISHED AS A RESULT OF THE CAPA PROCESS. EVAL SUMMARY: A VISUAL EXAMINATION OF THE POWER SUPPLY REVEALED NO DEFORMATION ON THE TRANSFORMER HOUSING. A VISUAL EXAMINATION OF THE CORD REVEALED TWISTING (THE 6 FEET CORD WOULD ONLY HANG 1-2 FEET FROM THE TRANSFORMER) AND EXPOSED WIRES NEAR THE STRAIN RELIEF (ON THE DC SIDE, WHICH DOES NOT POSE AN ELECTROCUTION RISK). THE POWER SUPPLY WAS PLUGGED IN AND THE VOLTAGE ACROSS THE DC PLUG WAS MEASURED AT 12.1 VDC, WHICH INDICATES TAT THE POWER SUPPLY IS PRODUCING THE CORRECT VOLTAGE. RESISTANCE ACROSS THE DC PLUG WAS MEASURED AT 0.9 TO 0.7 OHMS, WHICH INDICATES THAT THERE IS AN INTERMITTENT SHORT IN THE DC CORD. SPARKING (FOR 1-2 SECONDS) WAS OBSERVED AFTER THE POWER SUPPLY WAS PLUGGED IN WHILE THE CORD WAS MOVING. THE RESISTANCE ACROSS THE AC BLADES MEASURED 60.6 OHMS, WHICH IS NORMAL AND INDICATES THAT THE THERMAL FUSE DID NOT BLOW.
THE CUSTOMER REPORTED THAT THE POWER SUPPLY FOR HER PUMP "IS FRAYED AND WHEN IT WAS NOT PLUGGED IN, IT WAS THROWING SPARKS."
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | PUMP IN STYLE | HGX | MEDELA, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |