FDA Adverse Event Malfunction Summary report: N

PANTHER FUSION SARS-COV-2 ASSAY PPR SOLUTION

MDR report key: 20615032 · Received November 5, 2024

Report

Report Number
2024800-2024-00032
Event Type
Malfunction
Date Received
November 5, 2024
Date of Event
October 7, 2024
Report Date
November 5, 2024
Manufacturer
HOLOGIC, INC.
Product Code
QJR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

HOLOGIC TECHNICAL SUPPORT (TS) REVIEWED THE WORKLIST AND NOTED NO HARDWARE, SOFTWARE, OR KIT-RELATED ISSUES. CUSTOMER SUSPECTED THAT EXCESSIVE ENVIRONMENTAL HEAT COULD BE A CONTRIBUTING FACTOR TO THE QUESTIONED RESULTS. TS NOTED THAT ALTHOUGH THE CUSTOMER WAS UNABLE TO PROVIDE THE OPERATING TEMPERATURE ON THE AFFECTED DAY, THE TEMPERATURE FLUCTUATIONS WERE NOT THE CAUSE FOR THE INCREASED PREVALENCE OF POSITIVE RESULTS. TS NOTED THE SAMPLES WERE EITHER LOW TARGET OR MISHANDLED. AS PART OF EUA AGREEMENT, FDA REQUIRES ALL APTIMA SARS-COV-2 ASSAY QUESTIONING RESULTS AND FALSE RESULTS (CONFIRMED OR NOT) COMPLAINTS TO BE REPORTED AS MALFUNCTION MDR. OTHER.

Description of Event or Problem · 0

CUSTOMER PERFORMED A PANTHER FUSION SARS-COV-2 RUN, WORKLIST: 000541-20241002-09 (REPORTED TO HOLOGIC ON 10/07/2024), USING CARTRIDGE LOT 746919 ON PANTHER FUSION PLUS INSTRUMENT SERIAL NUMBER (B)(6) WHICH HAD 12 QUESTIONED RESULTS. CUSTOMER NOTED THAT THE RESULTS WERE QUESTIONED BY THE INFECTION CONTROL DEPARTMENT AND ALL THE SAMPLES WERE RETESTED USING A NEW ALIQUOT ON A NON-HOLOGIC PLATFORM, GENEEXPERT. ALL RETESTED SAMPLES RETURNED WITH NEGATIVE RESULTS AND WERE NOT REPORTED OUT. CUSTOMER NOTED THAT THE INITIAL REPORTED RESULTS WERE NOT AMENDED. CUSTOMER DID NOT MENTION BEING AWARE OF ANY TREATMENT PROVIDED TO PATIENTS. THE INFORMATION PROVIDED BY THE CUSTOMER WAS INSUFFICIENT TO CHARACTERIZE ANY SAMPLE AS A CONFIRMED FALSE RESULT. THERE WERE NO REPORTED OR ASSOCIATED ADVERSE EVENTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1991153 PANTHER FUSION SARS-COV-2 ASSAY PPR SOLUTION REAGENTS, 2019-NOVEL CORONAVIRUS NUCLEIC ACID QJR HOLOGIC, INC.

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown