FDA Adverse Event Malfunction Summary report: N

BYTE DAY ALIGNERS

MDR report key: 20614805 · Received November 5, 2024

Report

Report Number
3014845255-2024-02022
Event Type
Malfunction
Date Received
November 5, 2024
Report Date
December 9, 2025
Manufacturer
STRAIGHT SMILE, LLC
Product Code
NXC
UDI-DI
00850017524163
PMA / PMN Number
K230199
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

SINCE THIS EVENT RESULTED IN A SERIOUS INJURY, IT IS REPORTABLE PER 21CFR PART 803. THIS MDR IS BEING SUBMITTED AS A PART OF A RETROSPECTIVE REVIEW AND REMEDIATION EFFORT BASED ON ENHANCEMENTS AND HARMONIZATION MADE TO THE COMPANY'S COMPLAINT HANDLING PROCESSES. THERE IS NO CHANGE TO DEVICE PERFORMANCE OR TO THE DEVICE RISK PROFILE. A CAPA (2023-487) HAS BEEN OPENED TO MANAGE THE ACTIONS RELATED TO REMEDIATION OF COMPLAINT FILES AND ANY REQUIRED MDR REPORTING. THIS RETROSPECTIVE REVIEW INCLUDES THE DATE RANGE OF 05/17/2021 THROUGH 05/31/2024.

Additional Manufacturer Narrative · 0

CORRECTIONS: B1, B2, B5, D1, D2, D2A, D2B, D3, D4, E1, E2, E3, E4, G1, G2, G3, G4, G8, H1, H3, H5, H6, H8, H11 (MANUFACTURER NARRATIVE) NOTE: AN INCORRECT INITIAL 3500A SUBMISSION WAS INADVERDANTLY SUBMITTED FOR THIS MFR REPORT #. ALL PREVIOUSLY SUBMITTED INFORMATION WILL BE CORRECTED BY THE DATA PROVIDED IN THIS FOLLOW UP. THERE HAS BEEN A PREVIOUS REPORT RECEIVED WHERE THIS MALFUNCTION RESULTED IN A SERIOUS INJURY. THEREFORE, IT MUST BE PRESUMED THAT RECURRENCE OF THIS MALFUNCTION COULD POSSIBLY CAUSE OR CONTRIBUTE TO A SERIOUS INJURY OR REQUIRE MEDICAL OR SURGICAL INTERVENTION TO PRECLUDE SUCH. AS SUCH, THIS EVENT IS REPORTABLE PER 21CFR PART 803. THIS MDR IS BEING SUBMITTED AS A PART OF A RETROSPECTIVE REVIEW AND REMEDIATION EFFORT BASED ON ENHANCEMENTS AND HARMONIZATION MADE TO THE COMPANY'S COMPLAINT HANDLING PROCESSES. THERE IS NO CHANGE TO DEVICE PERFORMANCE OR TO THE DEVICE RISK PROFILE. A CAPA (2023-487) HAS BEEN OPENED TO MANAGE THE ACTIONS RELATED TO REMEDIATION OF COMPLAINT FILES AND ANY REQUIRED MDR REPORTING. THIS RETROSPECTIVE REVIEW INCLUDES THE DATE RANGE OF 05/17/2021 THROUGH 05/31/2024.

Additional Manufacturer Narrative · 0

A DHR REVIEW WAS CONDUCTED WITH NO DISCREPANCIES NOTED.

Description of Event or Problem · 0

CUSTOMER REPORTED THAT THEY HAD A DENTAL EVALUATION: UPPER ARCH MODERATE CROWDING; LOWER ARCH MILD CROWDING; PATIENT HAS CLASS II MALOCCLUSION; CLENCHING AND GRINDING. RECOMMENDED TREATMENT: WE RECOMMENDED COMPREHENSIVE ORTHODONTIC TREATMENT WITH INVISALIGN. NO ADDITIONAL INFORMATION WAS REPORTED.

Description of Event or Problem · 0

THE PATIENT REPORTED: THIS SET OF ALIGNERS ISN'T FITTING CORRECTLY OVER MY MOLARS, SO THEY ARE DIGGING INTO MY CHEEK AND TONGUE. (B)(6) 2024: THE ALIGNERS HAVE CUT INTO MY MOLARS. I HAD MY BROKEN FILLING FIXED, AS I MENTIONED WHEN I SIGNED UP, BUT THE ALIGNERS WERE MADE TO FIT THE BROKEN FILLING INSTEAD OF THE FIXED ONE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1992136 BYTE DAY ALIGNERS ALIGNER, SEQUENTIAL NXC STRAIGHT SMILE, LLC HBYTE TRAY NA 00850017524163

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown