BYTE DAY ALIGNERS
Report
- Report Number
- 3014845255-2024-02022
- Event Type
- Malfunction
- Date Received
- November 5, 2024
- Report Date
- December 9, 2025
- Manufacturer
- STRAIGHT SMILE, LLC
- Product Code
- NXC
- UDI-DI
- 00850017524163
- PMA / PMN Number
- K230199
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- 003
Narratives
SINCE THIS EVENT RESULTED IN A SERIOUS INJURY, IT IS REPORTABLE PER 21CFR PART 803. THIS MDR IS BEING SUBMITTED AS A PART OF A RETROSPECTIVE REVIEW AND REMEDIATION EFFORT BASED ON ENHANCEMENTS AND HARMONIZATION MADE TO THE COMPANY'S COMPLAINT HANDLING PROCESSES. THERE IS NO CHANGE TO DEVICE PERFORMANCE OR TO THE DEVICE RISK PROFILE. A CAPA (2023-487) HAS BEEN OPENED TO MANAGE THE ACTIONS RELATED TO REMEDIATION OF COMPLAINT FILES AND ANY REQUIRED MDR REPORTING. THIS RETROSPECTIVE REVIEW INCLUDES THE DATE RANGE OF 05/17/2021 THROUGH 05/31/2024.
CORRECTIONS: B1, B2, B5, D1, D2, D2A, D2B, D3, D4, E1, E2, E3, E4, G1, G2, G3, G4, G8, H1, H3, H5, H6, H8, H11 (MANUFACTURER NARRATIVE) NOTE: AN INCORRECT INITIAL 3500A SUBMISSION WAS INADVERDANTLY SUBMITTED FOR THIS MFR REPORT #. ALL PREVIOUSLY SUBMITTED INFORMATION WILL BE CORRECTED BY THE DATA PROVIDED IN THIS FOLLOW UP. THERE HAS BEEN A PREVIOUS REPORT RECEIVED WHERE THIS MALFUNCTION RESULTED IN A SERIOUS INJURY. THEREFORE, IT MUST BE PRESUMED THAT RECURRENCE OF THIS MALFUNCTION COULD POSSIBLY CAUSE OR CONTRIBUTE TO A SERIOUS INJURY OR REQUIRE MEDICAL OR SURGICAL INTERVENTION TO PRECLUDE SUCH. AS SUCH, THIS EVENT IS REPORTABLE PER 21CFR PART 803. THIS MDR IS BEING SUBMITTED AS A PART OF A RETROSPECTIVE REVIEW AND REMEDIATION EFFORT BASED ON ENHANCEMENTS AND HARMONIZATION MADE TO THE COMPANY'S COMPLAINT HANDLING PROCESSES. THERE IS NO CHANGE TO DEVICE PERFORMANCE OR TO THE DEVICE RISK PROFILE. A CAPA (2023-487) HAS BEEN OPENED TO MANAGE THE ACTIONS RELATED TO REMEDIATION OF COMPLAINT FILES AND ANY REQUIRED MDR REPORTING. THIS RETROSPECTIVE REVIEW INCLUDES THE DATE RANGE OF 05/17/2021 THROUGH 05/31/2024.
A DHR REVIEW WAS CONDUCTED WITH NO DISCREPANCIES NOTED.
CUSTOMER REPORTED THAT THEY HAD A DENTAL EVALUATION: UPPER ARCH MODERATE CROWDING; LOWER ARCH MILD CROWDING; PATIENT HAS CLASS II MALOCCLUSION; CLENCHING AND GRINDING. RECOMMENDED TREATMENT: WE RECOMMENDED COMPREHENSIVE ORTHODONTIC TREATMENT WITH INVISALIGN. NO ADDITIONAL INFORMATION WAS REPORTED.
THE PATIENT REPORTED: THIS SET OF ALIGNERS ISN'T FITTING CORRECTLY OVER MY MOLARS, SO THEY ARE DIGGING INTO MY CHEEK AND TONGUE. (B)(6) 2024: THE ALIGNERS HAVE CUT INTO MY MOLARS. I HAD MY BROKEN FILLING FIXED, AS I MENTIONED WHEN I SIGNED UP, BUT THE ALIGNERS WERE MADE TO FIT THE BROKEN FILLING INSTEAD OF THE FIXED ONE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1992136 | BYTE DAY ALIGNERS | ALIGNER, SEQUENTIAL | NXC | STRAIGHT SMILE, LLC | HBYTE TRAY | NA | 00850017524163 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |