FDA Adverse Event Malfunction Summary report: N

SYNCHRON CX5 DELTA CLINICAL SYSTEM

MDR report key: 2060517 · Received April 18, 2011

Report

Report Number
2050012-2011-01201
Event Type
Malfunction
Date Received
April 18, 2011
Date of Event
March 18, 2011
Report Date
March 18, 2011
Manufacturer
BECKMAN COULTER INC
Product Code
JJE
PMA / PMN Number
K881495
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO SAMPLE INFORMATION WAS PROVIDED. CALIBRATION AND QC REPORTS FAXED BY CUSTOMER APPEARED TO BE WITHIN SPECIFICATIONS. CUSTOMER REPORTED NO SUPPRESSED RESULTS OR ERRORS FOR TBIL. A BCI FIELD SERVICE ENGINEER (FSE) AND PERFORMED: COMPLETED TG/GLU CARRYOVER TEST PRIOR TO COMPLETING ANY REPAIRS. REPLACED CC SAMPLE PROBE AND MIXER. ALIGNMENTS TO WASH STATION AND CUVETTES. VERIFIED ALIGNMENTS TO WASH STATION AND CUVETTES. REPEATED CARRYOVER TEST. SYSTEM PASSED TEST WITHOUT ERRORS. ROUTINE REPAIRS HAVE RESOLVED THE ISSUE. CUSTOMER WILL REPEAT ANY TG ABOVE NORMAL RANGE TO VERIFY REPAIR. WILL MONITOR BY PHONE WITH CUSTOMER.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS ERRONEOUS HIGH TRIGLYCERIDE (TG) RESULTS FOR GENERATED BY SYNCHRON CX5 DELTA CLINICAL SYSTEM. THE RESULTS WERE REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE REPEATED AND LOWER RESULTS WERE OBTAINED. PATIENT TREATMENT WAS NOT IMPACTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON CX5 DELTA CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER, JJE BECKMAN COULTER INC CX 5 DELTA N/A

Patients

Seq Age Sex Outcome Treatment
1