FDA Adverse Event Malfunction Summary report: N

AU400 CLINICAL CHEMISTRY ANALYZER

MDR report key: 2060502 · Received April 18, 2011

Report

Report Number
2050012-2011-01189
Event Type
Malfunction
Date Received
April 18, 2011
Date of Event
March 18, 2011
Report Date
March 18, 2011
Manufacturer
BECKMAN COULTER MISHIMA K.K.
Product Code
JJE
PMA / PMN Number
K981743
Removal / Correction Number
2050012-09/01/2010-028C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BCI HOTLINE ASSISTED THE CUSTOMER WITH PERFORMING THE CUVETTE OVERFLOW RECOVERY PROCEDURE. THE LABORATORY DID NOT RUN CREATININE ON THE ORIGINAL ANALYZER AGAIN BECAUSE THE ACCOUNT SWITCHED TO A NEW ANALYZER. SERVICE WAS NOT DISPATCHED FOR THIS EVENT. ROOT CAUSE IS DUE TO CUVETTE OVERFLOW AFFECTING THE CUVETTES. BCI INTERNAL CORRECTION/REMOVAL REPORTING NUMBER: 2050012-09/01/2010-028C.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING AN ERRONEOUSLY LOW CREATININE (CRE) RESULT THAT WAS REPORTED OUT OF THE LABORATORY, GENERATED BY THE AU400 CLINICAL CHEMISTRY ANALYZER. THE ORIGINAL CRE RESULT WAS 0.69 MG/DL. THE SAMPLE WAS RETESTED ON AN ALTERNATE INSTRUMENT YIELDING A RESULT OF 0.90 MG/DL. NO AFFECT TO PATIENT TREATMENT WAS REPORTED WITH REGARD TO THE ERRONEOUS RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AU400 CLINICAL CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER MISHIMA K.K. AU400 NA

Patients

Seq Age Sex Outcome Treatment
1