FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2060395 · Received April 15, 2011

Report

Report Number
2122870-2011-01014
Event Type
Malfunction
Date Received
April 15, 2011
Date of Event
March 15, 2011
Report Date
March 17, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLES ARE LI HEPARIN WITH GEL BARRIERS THAT ARE CENTRIFUGED FOR TWELVE (12) MINUTES AT 3400 RPM. QC WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES PRIOR TO THE ERRONEOUS RESULTS. LEVEL 1 QC PERFORMED ON (B)(4) 2011 WAS OUT OF RANGE HIGH. SYSTEM CHECKS PERFORMED ON (B)(4) 2011, BOTH MET SPECIFICATIONS. THE CUSTOMER RECALIBRATED AND REPEATED QC AND ALL THREE LEVELS OF QC WERE OUT OF SPECIFICATIONS HIGH. THE CUSTOMER RE-CALIBRATED USING A DIFFERENT REAGENT LOT AND A DIFFERENT CALIBRATOR LOT NUMBER AND QC RECOVERED WITHIN RANGE. SERVICE WAS NOT DISPATCHED FOR THIS EVENT. NO CLEAR ROOT CAUSE COULD BE DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC (BCI), IN REGARDS TO OBTAINING THYROID-STIMULATING HORMONE (TSH) RESULTS THAT DID NOT MEET ASSAY PRECISION CLAIMS ACROSS TWO (2) REAGENT LOTS FOR EIGHT (8) PATIENT SAMPLES THAT WERE GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM. NO REPORTS OF DEATH, INJURY, OR CHANGE TO PATIENT TREATMENT HAVE BEEN REPORTED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS 2 N/A

Patients

Seq Age Sex Outcome Treatment
1