FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 2060389 · Received April 15, 2011

Report

Report Number
2050012-2011-01166
Event Type
Malfunction
Date Received
April 15, 2011
Date of Event
March 16, 2011
Report Date
March 17, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE CUSTOMER, THE SAMPLE IS A "TURBID" LOOKING SAMPLE. SERUM INDICES NOT IDENTIFIED BY THE CUSTOMER. CUSTOMER DID NOT MENTION PROBLEMS WITH CALIBRATION OR QC. THIS IS A SAMPLE SPECIFIC EVENT. NO FURTHER INVESTIGATION OF THIS SAMPLE WAS DONE BY THE CUSTOMER. SERVICE WAS NOT REQUESTED OR GENERATED. ROOT CAUSE IS UNKNOWN FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING ONE GLUCOSE (GLUCM) "TURBID" LOOKING PATIENT SAMPLE THAT WOULD NOT MATCH WHEN RUN IN DUPLICATE MODE GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER. NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. PATIENT TREATMENT WAS NOT AFFECTED IN THIS EVENT. CUSTOMER RUNS IN DUPLICATE MODE AND VERIFIES THE RESULT PRIOR TO REPORTING. TWO (2) OTHER INSTRUMENT ENCOUNTERED THE SAME ISSUE. MDR # 2050012-2011-01161 AND 2050012-2011-01167 DOCUMENTS THE REPORTABLE EVENT FOR THE OTHER TWO (2) INSTRUMENTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1