FDA Adverse Event Malfunction Summary report: N

UNICEL® DXI 800 ACCESS® IMMUNOASSAY ANALYZER

MDR report key: 2060357 · Received April 15, 2011

Report

Report Number
2122870-2011-01004
Event Type
Malfunction
Date Received
April 15, 2011
Date of Event
March 9, 2011
Report Date
March 18, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLE WAS COLLECTED IN A PLASTIC GREINER SERUM TUBE WITH A GEL SEPARATOR, AND WAS CENTRIFUGED FOR TEN MINUTES AT 3000 RPM. THE SAMPLE WAS CLEAR OF FIBRIN, A FULL DRAW AND WAS ALLOWED TO CLOT FOR 40 MINUTES PRIOR TO CENTRIFUGATION. THE SAMPLE WAS ANALYZED FROM THE PRIMARY TUBE. QC IS PERFORMED ONCE EVERY 24 HOURS, AND WAS WITHIN THE ESTABLISHED RANGES PRIOR TO AND AFTER THE EVENT. A ROUTINE SYSTEM CHECK WAS PERFORMED ON (B)(4) 2011 AND FAILED WITH AN UNWASHED %CV OF 2.09% (SYSTEM SPECIFICATION IS 0.00-2.00%). SERVICE WAS DISPATCHED ON (B)(4) 2011 FOR THIS EVENT, AND THE FIELD SERVICE ENGINEER (FSE) PERFORMED A PREVENTIVE MAINTENANCE ON THE INSTRUMENT. THE FSE DISCOVERED A LEAKING SAMPLE PUMP, AND REPLACED IT. THE FSE CALIBRATED PIPETTOR TRANSDUCER ULTRASONICS AND PRESSURE SENSORS. THE FSE PERFORMED A ROUTINE SYSTEM CHECK, A HIGH SENSITIVITY SYSTEM CHECK, A CARRYOVER TEST AND QC. ALL TESTING PASSED WITHIN SPECIFICATIONS. ALTHOUGH HARDWARE ISSUES WERE ADDRESSED, A DEFINITIVE ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO A LOWER THAN EXPECTED PROGESTERONE RESULT GENERATED ON UNICEL DXI 800 ACCESS IMMUNOASSAY ANALYZER FOR ONE PATIENT. THE RESULT WAS REPORTED OUT OF THE LABORATORY, AND QUESTIONED BY THE PHYSICIAN. SUBSEQUENT TESTING PRODUCED HIGHER RESULTS IN A DIFFERENT DIAGNOSTIC CATEGORY THAT BETTER MATCHED THE PATIENT'S CLINICAL PRESENTATION. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXI 800 ACCESS® IMMUNOASSAY ANALYZER DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. DXI 800 NA

Patients

Seq Age Sex Outcome Treatment
1 29 YR