FDA Adverse Event Malfunction Summary report: N

UNICEL® DXL 800 ACCESS® IMMUNOASSAY SYSTEM

MDR report key: 2060339 · Received April 16, 2011

Report

Report Number
2122870-2011-00962
Event Type
Malfunction
Date Received
April 16, 2011
Date of Event
March 16, 2011
Report Date
March 16, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLES WERE COLLECTED IN A BD SERUM SEPARATOR TUBE. QC HAS BEEN PERFORMING WITHIN THE CUSTOMER'S ESTABLISHED RANGES. A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE 03/16/2011. FSE CHECKED FLUID CONNECTIONS, CALIBRATED ULTRASONIC VOLTAGES AND CLEANED SALT FROM THE SUBSTRATE PRIMER. FSE PERFORMED A SYSTEM CHECK AND A HIGH-SENSITIVITY SYSTEM CHECK AND BOTH PASSED WITHIN INSTRUMENT SPECIFICATIONS. FSE VERIFIED THE SERVICE FOLLOWING ESTABLISHED PROCEDURES AND ALL RESULTS WERE WITHIN INSTRUMENT SPECIFICATIONS.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING A HIGHER THAN EXPECTED BHCG RESULT ABOVE THE NORMAL REFERENCE RANGE GENERATED BY THE UNICEL DXL 800 ACCESS IMMUNOASSAY SYSTEM FOR ONE PATIENT. REPEAT ANALYSIS OF THE SAMPLE GAVE LOWER RESULTS WITHIN THE NORMAL REFERENCE RANGE. THE "LOW RESULT" WAS REPORTED OUTSIDE OF THE LABORATORY AND WAS NOT QUESTIONED BY THE PHYSICIAN. THE CUSTOMER'S PROTOCOL IS TO RUN ALL BHCG REQUESTS WITH THE DIL-BHCG ASSAY TO REDUCE OVERALL REPORTING TIME. THE ORIGINAL TBHCG RESULT WAS 0.3MIU/ML AND THE ORIGINAL DIL-TBHCG RESULT WAS 2481.8MIU/ML. THE REPEAT TBHCG RESULTS WERE 0.8 AND 0.5MIU/ML AND THE REPEAT DIL-TBHCG RESULTS WERE <1000 MIU/ML. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXL 800 ACCESS® IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXI 800 015305, 014414

Patients

Seq Age Sex Outcome Treatment
1