FDA Adverse Event Malfunction Summary report: N

SYNCHRON® LX 20 PRO CLINICAL SYSTEMS

MDR report key: 2060315 · Received April 15, 2011

Report

Report Number
2050012-2011-01150
Event Type
Malfunction
Date Received
April 15, 2011
Date of Event
March 16, 2011
Report Date
March 16, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JGS
PMA / PMN Number
K011213
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

IT IS UNKNOWN IF THE CUSTOMER PERFORMED CONTROLS BEFORE OR AFTER THIS INCIDENT. BCI FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED FOR THIS EVENT. FSE PERFORMED MAJOR PREVENTIVE MAINTENANCE (PM), REPLACED ALL ELECTRODES, CLEANED THE FLOWCELL, CHANGED THE CARBON BRIDGE AND REBUILD RATIO PUMP. FSE CALIBRATED ALL CHEMISTRIES, RAN QC AND FOUND NO ERROR. AS OF (B)(4) 2011, THE CUSTOMER HAS NOT CONTACTED BCI IN REGARDS TO THIS ISSUE SINCE COMPLETION OF THE SERVICE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) TO REPORT THAT THE SYNCHRON LX20 ANALYZER GENERATED ERRONEOUS ELECTROLYTE (NA, CL AND CO2) RESULTS. THE CUSTOMER REVIEWED DELTA CHECKS AND REPEATED THE TEST ON ANOTHER INSTRUMENT. RESULTS WERE REPORTED OUT OF THE LAB AND THE CORRECTED RESULTS WERE AMENDED WITHIN 5 MINUTES. THEREFORE, PATIENT TREATMENT WAS NOT AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON® LX 20 PRO CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER JGS BECKMAN COULTER INC. LX 20 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1