FDA Adverse Event Malfunction Summary report: N

DA VINCI

MDR report key: 20578442 · Received October 31, 2024

Report

Report Number
2955842-2024-21337
Event Type
Malfunction
Date Received
October 31, 2024
Date of Event
October 3, 2024
Report Date
October 3, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
PMA / PMN Number
K140553
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE REPORTED EVENT WAS ADDRESSED WITH PHONE SUPPORT. THE CUSTOMER WAS ABLE TO RECOVER BY RESEATING THE TUBE SET, STOPPING INSUFFLATION, AND STARTING THE INSUFFLATOR BACK UP. THE TECHNICAL SUPPORT ENGINEER (TSE) REVIEWED LOGS AND FOUND UI ALERTS FOR WHEN THE INSUFFLATOR HOUSE GAS WAS LOW, THEN TUBE SET WAS DISCONNECTED. NO SITE VISIT WAS CONDUCTED. THE SYSTEM WAS WORKING PROPERLY AND NO ADDITIONAL ACTION WAS REQUIRED AS THE ISSUE WAS RESOLVED.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED RECTOPEXY SURGICAL PROCEDURE, THERE WAS A LOSS OF INSUFFLATION. THE PRESSURE COMPLETELY DROPPED TO ZERO IN A RAPID FASHION. HOWEVER, THE CUSTOMER WAS ABLE TO RECOVER BY RESEATING THE TUBE SET, STOPPING INSUFFLATION, AND STARTING THE INSUFFLATOR BACK UP. THE TECHNICAL SUPPORT ENGINEER (TSE) REVIEWED LOGS AND FOUND UI ALERTS FOR WHEN THE INSUFFLATOR HOUSE GAS WAS LOW, THEN TUBE SET WAS DISCONNECTED. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER TO OBTAIN ADDITIONAL INFORMATION ON THE REPORTED ISSUE; HOWEVER, NO FURTHER ADDITIONAL INFORMATION IS AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1848731 DA VINCI SEAL NAY INTUITIVE SURGICAL, INC 470380 N/A

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES