FDA Adverse Event Malfunction Summary report: N

ESSENZ

MDR report key: 20577541 · Received October 31, 2024

Report

Report Number
9611109-2024-00513
Event Type
Malfunction
Date Received
October 31, 2024
Date of Event
October 3, 2024
Report Date
November 28, 2024
Manufacturer
LIVANOVA DEUTSCHLAND
Product Code
DTQ
UDI-DI
04033817903062
PMA / PMN Number
K232291
Removal / Correction Number
Z-0571-2025
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H11: THE COCKPIT LOG FILES HAVE BEEN REQUESTED AND ANALYSED. A TOUCH SCREEN CONTROLLER PROCESSOR (TSCP) FAILURE HAS BEEN LOGGED IN THE DATE OF EVENT. A SOFTWARE ANOMALY HAS BEEN LOGGED TO ADDRESS THE REPORTED ISSUE. THE INVESTIGATION CONFIRMED THE PROBLEM, HIGHLIGHTING THAT THE BACKUP CONTROL UNIT MAINTAINS CONTROL DURING THE RESET. ONCE THE COCKPIT USER INTERFACE IS RESTORED, THE ¿LAST CASE¿ BUTTON ENABLES USERS TO RETRIEVE ALL PRIOR SETTINGS AND PROCEED WITHOUT ANY DATA LOSS. DURING THE RESET, THE HEART-LUNG MACHINE'S CRITICAL FUNCTIONS, INCLUDING PUMPS, ALARMS, SENSORS, AND SAFETY SYSTEMS, CONTINUED TO PERFORM AS DESIGNED. IN CERTAIN SCENARIOS, THE GAS BLENDER MIGHT SWITCH TO STANDBY MODE, REQUIRING THE OPERATOR TO REACTIVATE IT VIA THE USER INTERFACE ON THE GAS BLENDER UNIT TO ENSURE CONTINUOUS OPERATION. AFTER A SECOND RESET, A NEW CASE MUST BE INITIATED FROM THE HOME SCREEN. THE ROOT CAUSE OF THIS ISSUE WAS IDENTIFIED AS A SOFTWARE ANOMALY RELATED TO A MEMORY VIOLATION. THE ISSUE HAS BEEN FIXED UNDER HLM SOFTWARE UPGRADE VERSION 1.5.1. LIVANOVA HAS TAKEN ACTION BY IMPLEMENTING A DEDICATED CAPA (CA-0016). IN ADDITION, LIVANOVA RELEASED A CUSTOMER COMMUNICATION AS PART OF RECALL ACTION AND DEDICATED FDA 806 FORM HAS BEEN SUBMITTED ON 31ST OCTOBER 2024.

Additional Manufacturer Narrative · 0

A.1.-A.5. PATIENT INFORMATION WAS NOT PROVIDED. H11: LIVANOVA DEUTSCHLAND MANUFACTURES THE ESSENZ CONSOLE. THE INCIDENT OCCURRED IN ATLANTA, GEORGIA. THIS EVENT HAS BEEN CONSERVATIVELY REPORTED TO FDA, DESPITE LIVANOVA'S RISK ANALYSIS ASSESSING THE OVERALL RISK AS LOW AND WITHIN ACCEPTABLE LIMITS. A LIVANOVA FIELD SERVICE REPRESENTATIVE WAS DISPATCHED TO THE FACILITY TO INVESTIGATE THE DEVICE. DURING TROUBLESHOOTING, VERIFIED ISSUE AND RETRIEVED LOG AND CONFIGURATION FILES TO BE ANALYZED. LIVANOVA IS RELEASING A CUSTOMER COMMUNICATION AS PART OF RECALL ACTION AND DEDICATED FDA 806 FORM WILL BE SUBMITTED SHORTLY. DEDICATED FOLLOW-UP REPORT WILL BE SUBMITTED REPORTING THE RECALL REFERENCE WHEN AVAILABLE. IF ANY ADDITIONAL INFORMATION PERTINENT TO THE REPORTED EVENT IS RECEIVED, IT WILL BE PROVIDED IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 0

SEE INITIAL REPORT.

Description of Event or Problem · 0

LIVANOVA DEUTSCHLAND RECEIVED A REPORT THAT A COCKPIT RESET OF AN ESSENZ CONSOLE EQUIPPED WITH SOFTWARE VERSION 1.5 OCCURRED DURING PROCEDURE. IN ADDITION, DURING COCKPIT RESET, THE ELECTRONIC GAS BLENDER SWITCHED BACK TO THE DEFAULT SETTING WHICH WAS AT NO FLOW. THERE WAS NO PATIENT INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1982438 ESSENZ CONSOLE, HEART-LUNG MACHINE, CARDIOPULMONARY BYPASS DTQ LIVANOVA DEUTSCHLAND HLM 04033817903062

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown