FDA Adverse Event Malfunction Summary report: N

AZURION

MDR report key: 20575434 · Received October 30, 2024

Report

Report Number
3003768277-2024-06232
Event Type
Malfunction
Date Received
October 30, 2024
Date of Event
October 20, 2024
Report Date
November 21, 2024
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838099258
PMA / PMN Number
K200917
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. ACCORDING TO THE ADDITIONAL INFORMATION COLLECTED, THE PROCEDURE WAS COMPLETED USING ANOTHER SYSTEM. THE PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ONSITE AND CONFIRMED THAT THERE WAS A GEOMETRY MOVEMENT ERROR. THE FSE ANALYSED THE LOG FILE, CHECKED AMC AND DOWNLOADED BOARD SOFTWARE. UPON FURTHER TROUBLESHOOTING, THE FSE PLUGGED AND UNPLUGGED THE CABLE TO THE COMMUNICATION BOARD AND ADJUSTED HEP AND HLP POSITIONS. AFTER THE REPAIR, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THAT THE GEOMETRY MOVEMENTS WERE UNAVAILABLE. THE DEVICE WAS IN CLINICAL USE AT THE TIME OF THE REPORTED EVENT. NO HARM WAS REPORTED TO PHILIPS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2011927 AZURION INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. AZURION 7 M20 00884838099258

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown