FDA Adverse Event Malfunction Summary report: N

COBAS 8000 E 801 MODULE

MDR report key: 20567249 · Received October 30, 2024

Report

Report Number
1823260-2024-03127
Event Type
Malfunction
Date Received
October 30, 2024
Date of Event
October 4, 2024
Report Date
November 1, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630946198
PMA / PMN Number
K060373
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CORTISOL ASSAY LOT NUMBER WAS 787762. THE EXPIRATION DATE WAS NOT PROVIDED. THE CUSTOMER MENTIONED THAT THEY HAD MULTIPLE QC FAILURES ON THE WEEK OF THE EVENT. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

ALL MAINTENANCE ITEMS WERE UP TO DATE. NO SAMPLE FOAM DETECTION (SFD) ALARMS WERE VISIBLE WITHIN THE LAST 30 DAYS WHICH IS CONSISTENT WITH HAVING THE SFD FEATURE DEACTIVATED. THE QC WAS WITHIN THE ACCEPTABLE LIMITS AND THE ALARM HISTORY DID NOT REVEAL ANY ISSUE WITH THE HARDWARE COMPONENTS. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Description of Event or Problem · 0

WE RECEIVED AN ALLEGATION ABOUT DISCREPANT RESULTS FOR 1 PATIENT SERUM SAMPLE TESTED WITH ELECSYS CORTISOL ASSAY ON A COBAS E801 IMMUNOASSAY ANALYZER. INITIAL RESULT: 5 NMOL/L. THIS RESULT WAS REPORTED OUTSIDE THE LABORATORY. THE INITIAL RESULT DID NOT MATCH THE PATIENT'S CLINICAL DIAGNOSIS AND THE SAMPLE WAS REPEATED A FEW HOURS LATER. 1ST REPEAT RESULT: 356 NMOL/L. ON (B)(6) 2024 THE SAMPLE WAS REPEATED AND THE 2ND REPEAT RESULT WAS 355 NMOL/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1782151 COBAS 8000 E 801 MODULE IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS E801 04015630946198

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown