FDA Adverse Event Malfunction Summary report: N

V60 V60PLUS VENTILATOR

MDR report key: 20557863 · Received October 29, 2024

Report

Report Number
2518422-2024-66809
Event Type
Malfunction
Date Received
October 29, 2024
Date of Event
October 22, 2024
Report Date
January 6, 2025
Manufacturer
RESPIRONICS, INC.
Product Code
MNT
UDI-DI
00884838089280
PMA / PMN Number
K102985
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PO
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A BENCH SERVICE ENGINEER (BSE) EVALUATED THE DEVICE AT A BENCH SERVICE CENTER AND FOUND THAT THE TOUCHSCREEN WAS NOT WORKING. THE BSE ATTEMPTED TO CALIBRATE THE TOUCHSCREEN, BUT THE DEVICE ISSUE DID NOT RESOLVE. THE BSE DETERMINED THAT THE TOUCHSCREEN NEEDED TO BE REPLACED. THE BSE REPLACED THE TOUCHSCREEN TO RESOLVE THE TOUCHSCREEN NOT RESPONDING ISSUE. FOLLOWING THE PART REPLACEMENT THE BSE COMPLETED A PERFORMANCE VERIFICATION TEST (PVT) WHICH THE DEVICE PASSED. THE BSE RESTORED THE DEVICE'S FACTORY SETTINGS, CONFIRMED THE DEVICE WAS FULLY FUNCTIONAL, AND WILL RETURN THE DEVICE TO THE CUSTOMER READY FOR USE. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME. IF ADDITIONAL INFORMATION IS RECEIVED THE COMPLAINT FILE WILL BE REOPENED.

Description of Event or Problem · 0

PHILIPS RECEIVED A COMPLAINT ON THE V60 VENTILATOR INDICATING THAT THE TOUCHSCREEN WAS NOT WORKING. THE DEVICE WAS REPORTED TO BE OUTSIDE OF USE AT THE TIME OF THE REPORTED PROBLEM. NO PATIENT OR USER HARM REPORTED. A BENCH SERVICE ENGINEER (BSE) EVALUATED THE DEVICE AT A BENCH SERVICE CENTER AND FOUND THAT THE TOUCHSCREEN WAS NOT WORKING. THE BSE ATTEMPTED TO CALIBRATE THE TOUCHSCREEN, BUT THE DEVICE ISSUE DID NOT RESOLVE. THE BSE DETERMINED THAT THE TOUCHSCREEN NEEDED TO BE REPLACED. THIS INVESTIGATION IS ONGOING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
322148 V60 V60PLUS VENTILATOR VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS, INC. V60 V60PLUS VENTILATOR 00884838089280

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown