FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP)

MDR report key: 20546142 · Received October 28, 2024

Report

Report Number
3013756811-2024-202013
Event Type
Malfunction
Date Received
October 28, 2024
Date of Event
September 18, 2024
Report Date
October 28, 2024
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. H3 OTHER TEXT: DEVICE NOT RETURNED.

Description of Event or Problem · 0

IT WAS REPORTED THAT AN O-RING WAS ON THE PNEUMATIC TAP. THERE WAS NO REPORTED IMPACT TO CUSTOMER'S BLOOD GLUCOSE. THE DISTRIBUTOR RECEIVED THE PUMP FOR INVESTIGATION AND WAS UNABLE TO DUPLICATE THE ERROR. THERE WAS NO O-RING ON THE PNEUMATIC TAP AND A NEW CARTRIDGE WAS LOADED SUCCESSFULLY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1020981 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP) ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown