FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 20538184 · Received October 25, 2024

Report

Report Number
2518422-2024-66020
Event Type
Malfunction
Date Received
October 25, 2024
Date of Event
October 18, 2024
Report Date
February 4, 2025
Manufacturer
RESPIRONICS, INC.
Product Code
MNT
PMA / PMN Number
K102985
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PO
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A BENCH SERVICE ENGINEER (BSE) EVALUATED THE DEVICE AT A PHILIPS BENCH SERVICE CENTER. THE BSE OBSERVED THE BATTERY ISSUE AND DETERMINED THAT THE BACKUP BATTERY NEEDED TO BE REPLACED. IN ADDITION TO THE ISSUES OBSERVED WITH THE BATTERY, IT WAS FOUND THAT THE BATTERY EXCEEDED THE RECOMMENDED FIVE YEARS OF USE. ON 28JAN2025, THE BSE REPLACED THE BATTERY TO RESOLVE THE BATTERY FAILURE. FOLLOWING THE PART REPLACEMENT THE BSE COMPLETED A PERFORMANCE VERIFICATION TEST (PVT) WHICH THE DEVICE PASSED, CONFIRMING A RETURN TO FULL FUNCTIONALITY. THE BSE RESTORED THE DEVICE TO FACTORY SETTINGS PRIOR TO SENDING THE DEVICE BACK TO THE CUSTOMER READY FOR USE. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME. IF ADDITIONAL INFORMATION IS RECEIVED THE COMPLAINT FILE WILL BE REOPENED. PER V60 SERVICE MANUAL: RECOMMENDED REPLACEMENT EVERY 5 YEARS BASED ON THE DATE OF MANUFACTURE RECORDED ON THE BATTERY LABEL.

Description of Event or Problem · 0

PHILIPS RECEIVED A COMPLAINT ON THE V60 VENTILATOR INDICATING THAT THE BATTERY DID NOT CHARGE, AND A BATTERY FAILED ALARM OCCURRED. THE DEVICE WAS REPORTED TO BE OUTSIDE OF USE AT THE TIME OF THE REPORTED PROBLEM. NO PATIENT OR USER HARM REPORTED. A BENCH SERVICE ENGINEER (BSE) EVALUATED THE DEVICE AT A PHILIPS BENCH SERVICE CENTER. THE BSE OBSERVED THE BATTERY ISSUE AND DETERMINED THAT THE BACKUP BATTERY NEEDED TO BE REPLACED. IN ADDITION TO THE ISSUES OBSERVED WITH THE BATTERY, IT WAS FOUND THAT THE BATTERY EXCEEDED THE RECOMMENDED FIVE YEARS OF USE. THIS INVESTIGATION IS ONGOING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2026407 RESPIRONICS VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS, INC. V60 V60PLUS VENTILATOR

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown