FDA Adverse Event Malfunction Summary report: N

INTELLIVUE MP50

MDR report key: 20526561 · Received October 24, 2024

Report

Report Number
9610816-2024-00748
Event Type
Malfunction
Date Received
October 24, 2024
Date of Event
September 26, 2024
Report Date
October 24, 2024
Manufacturer
PHILIPS MEDIZIN SYSTEME BÖBLINGEN GMBH
Product Code
DSI
PMA / PMN Number
K151681
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

PHILIPS REMOTE CLINICAL SUPPORT (RCS) SPOKE TO THE CUSTOMER BIOMED WHO ALLEGED THAT THE MP50 DID NOT ALARM WHEN THE HEART RATE (HR) WAS LESS THAN THE RATE LIMIT OF 100. THE RCS PROVIDED THE BIOMED THE STEPS ON USING THE AUDIT LOG FILTERS AND SEARCHING. THE RCS ALSO ASKED THE BIOMED TO EXPORT THE AUDIT LOGS AND EXPLAINED HOW TO EXPORT THE LOGS AND WHICH FILTERS TO USE IN THE LOG. THE BIOMED ALSO CHECK THE ALARM SETTINGS ON THE MP50 MONITOR IN THE ROOM AND PROVIDED THE FOLLOWING INFORMATION: VISUAL LATCHING OFF AUDIBLE LATCHING OFF ALARM REMINDER ON REMINDER TIME 3 MINUTES THE RCS FOLLOWED UP WITH THE CUSTOMER BIOMED FOR THE REQUESTED LOGS. THE BIOMED STATED THAT HE DID NOT PULL THE REQUESTED LOGS AND THE ISSUE HAS NOT HAPPENED AGAIN. IT WAS ALSO STATED THAT THE BIOMED CHECK THE MONITOR WITH A SIMULATOR AND REPORTED NO ISSUE. THE RCS STATED THAT THE CASE WAS BEING CLOSED AS THE BIOMED DID NOT PROVIDE THE REQUESTED LOGS AS THE DEVICE WAS FUNCTIONING WITHOUT ISSUE WHEN TESTED WITH A SIMULATOR. THE BIOMED STATED HE WOULD CALL BACK IF THE ISSUE REAPPEARS. THE MANUFACTURING DATE FOR THE REPORTED DEVICE IS PRIOR TO 24SEPT2016 SO NO UDI REQUIRED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE INTELLIVUE MP50 DID NOT ALARM WHEN THE HEART RATE (HR) WAS LESS THAN THE RATE LIMIT OF 100. THE DEVICE WAS IN USE ON A PATIENT AT THE TIME OF THE EVENT. THERE WAS NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1714494 INTELLIVUE MP50 INTELLIVUE MP50 DSI PHILIPS MEDIZIN SYSTEME BÖBLINGEN GMBH 862116

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown