FDA Adverse Event Malfunction Summary report: N

ARCHITECT C4000 ANALYZER

MDR report key: 2052249 · Received April 12, 2011

Report

Report Number
1628664-2011-00154
Event Type
Malfunction
Date Received
April 12, 2011
Report Date
March 22, 2011
Manufacturer
ABBOTT MANUFACTURING, INC.
Product Code
JJE
PMA / PMN Number
K980367
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). ARCHITECT ICT PRE-AMP BOARD PHOTO COUPLER, LOTS 0834 AND 0840. EVALUATION CONCLUSION: NEW WASHING PROCESS IMPACTED THE LONG TERM RELIABILITY OF THE PHOTO COUPLERS WHICH DEGRADE SLOWLY OVER TIME. THE CAUSE OF THE ARCHITECT ICT PRE-AMP BOARD PHOTO COUPLER DEGRADATION ISSUE WAS DUE TO A NEW MANUFACTURING WASHING PROCESS IMPLEMENTED BY THE SUPPLIER. ABBOTT ISSUED A PRODUCT CORRECTION LETTER TO ALL CUSTOMERS WITH AFFECTED INSTRUMENT SERIAL NUMBERS AND IMPLEMENTED A MANDATORY TECHNICAL SERVICE BULLETIN TO INSPECT THE ARCHITECT ICT PRE AMP BOARDS AND REPLACE IF NEEDED.

Description of Event or Problem · 1

ABBOTT FIELD SERVICE INSPECTED THE CUSTOMER'S ARCHITECT C4000 ANALYZER PER MANDATORY TECHNICAL SERVICE BULLETIN 128-014 AND REPLACED THE ARCHITECT ICT PRE-AMP BOARD AS REQUIRED. THERE WAS NO IMPACT TO PATIENT MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ARCHITECT C4000 ANALYZER AUTOMATED CHEMISTRY ANALYZER JJE ABBOTT MANUFACTURING, INC. C4000

Patients

Seq Age Sex Outcome Treatment
1 ARCHITECT ICT PRE-AMP BOARD PHOTO COUPLER