FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX -EMS DEFIBRILLATOR

MDR report key: 2051879 · Received March 14, 2011

Report

Report Number
1218950-2011-00683
Event Type
Malfunction
Date Received
March 14, 2011
Report Date
February 14, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED THAT THE UNIT FAILED TO POWER UP. THERE WAS NO REPORT OF PT INVOLVEMENT. THE UNIT WAS EVALUATED AT PHILIPS AND THE FAILURE WAS FURTHER IDENTIFIED AS FAILED DISPLAY AND FAILURE TO TURN OFF. BOTH THE PROCESSOR PCA AND THE DISPLAY WERE REPLACED FOR THIS FAILURE. DUE TO MULTIPLE PARTS BEING REPLACED, WE CANNOT DETERMINE THE CAUSE OF THIS REPORTED FAILURE. THE UNIT PASSED ALL POST SERVICING TESTING AND WAS SHIPPED BACK TO THE CUSTOMER SITE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE UNIT FAILED TO POWER UP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX -EMS DEFIBRILLATOR MKJ PHILIPS HEALTHCARE M3536A

Patients

Seq Age Sex Outcome Treatment
1