FDA Adverse Event Malfunction Summary report: N

BATTERY 14.8V, 6.3 AH LI-LON BATTERY

MDR report key: 2051372 · Received April 4, 2011

Report

Report Number
1218950-2011-00899
Event Type
Malfunction
Date Received
April 4, 2011
Report Date
March 7, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE UNIT WOULD INTERMITTENTLY SHOW A RED X AND IN TESTING THE BATTERY, IT WOULD SOMETIMES FAIL TO POWER UP. ON (B)(6) 2011, A PHILIPS INVESTIGATOR SPOKE WITH THE CUSTOMER WHO REPORTED THAT THE BATTERY WAS A REV C BATTERY WHICH IS MORE THAN 5 YEARS OLD. THE CUSTOMER REPLACED THE BATTERY WHICH RESOLVED THE FAILURE. THE CUSTOMER WAS INFORMED THAT THE BATTERIES SHOULD BE REPLACED EVERY 2 YEARS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE UNIT WOULD INTERMITTENTLY SHOW A RED X AND IN TESTING THE BATTERY, IT WOULD SOMETIMES FAIL TO POWER UP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 BATTERY 14.8V, 6.3 AH LI-LON BATTERY MKJ PHILIPS HEALTHCARE M3538A

Patients

Seq Age Sex Outcome Treatment
1