RESPIRONICS
Report
- Report Number
- 2518422-2024-64575
- Event Type
- Malfunction
- Date Received
- October 22, 2024
- Date of Event
- October 18, 2024
- Report Date
- February 4, 2025
- Manufacturer
- RESPIRONICS, INC.
- Product Code
- MNT
- PMA / PMN Number
- K102985
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PO
- Reporter Occupation
- BIOMEDICAL ENGINEER
- Health Professional
- Yes
Narratives
H11: EVENT DATE WAS UPDATE TO: (B)(6) 2024. DATE RECEIVED BY MFG: 10/18/2024.
H10: E1- (B)(6).
FOLLOWING A REVIEW OF THE DEVICE DIAGNOSTIC REPORT (DRPT), IT HAS BEEN DETERMINED THAT THE DEVICE EXPERIENCED AN OVERVOLTAGE PROTECTION (OVP) CIRCUIT FAILURE. THE OVP FAILURE RESULTED IN THE DEVICE EXPERIENCING AN OVP CIRCUIT FAILED ERROR CODE, 5-VOLT FAILED ERROR CODE, 35-VOLT FAILED ERROR CODE, 3.3-VOLT FAILED ERROR CODE, AND A MACHINE AND PROXIMAL PRESSURE SENSORS FAILED ERROR CODE. DUE TO THE OVP CIRCUIT FAILURE, THE DEVICE MOTOR WOULD NOT TURN ON. IT WAS DETERMINED BY THE BENCH SERVICE ENGINEER THAT THE MOTOR CONTROLLER (MC) PRINTED CIRCUIT BOARD ASSEMBLY (PCBA) NEEDED TO BE REPLACED TO RESOLVE THE ISSUE. THE INVESTIGATION IS ONGOING.
A BENCH SERVICE ENGINEER (BSE) EVALUATED THE DEVICE AT A PHILIPS BENCH SERVICE CENTER AND OBSERVED THE MACHINE AND PROXIMAL PRESSURE SENSORS FAILED ALARM. FOLLOWING A REVIEW OF THE DEVICE DIAGNOSTIC REPORT (DRPT), IT HAS BEEN DETERMINED THAT THE DEVICE EXPERIENCED AN OVERVOLTAGE PROTECTION (OVP) CIRCUIT FAILURE. THE OVP FAILURE RESULTED IN THE DEVICE EXPERIENCING AN OVP CIRCUIT FAILED ERROR CODE, 5-VOLT FAILED ERROR CODE, 35-VOLT FAILED ERROR CODE, 3.3-VOLT FAILED ERROR CODE, AND A MACHINE AND PROXIMAL PRESSURE SENSORS FAILED ERROR CODE. DUE TO THE OVP CIRCUIT FAILURE, THE DEVICE MOTOR WOULD NOT TURN ON. IT WAS DETERMINED BY THE BENCH SERVICE ENGINEER THAT THE MOTOR CONTROLLER (MC) PRINTED CIRCUIT BOARD ASSEMBLY (PCBA) NEEDED TO BE REPLACED TO RESOLVE THE ISSUE. ON 28JAN2025 THE BSE REPLACED THE MC PCBA TO RESOLVE THE OVP FAILURE AND THE ASSOCIATED 5-VOLT FAILED, 35-VOLT FAILED, 3.3-VOLT FAILED, AND A MACHINE AND PROXIMAL PRESSURE SENSORS FAILED ERROR CODES. FOLLOWING THE PART REPLACEMENT THE BSE COMPLETED A PERFORMANCE VERIFICATION TEST (PVT) WHICH THE DEVICE PASSED, CONFIRMING A RETURN TO FULL FUNCTIONALITY. THE BSE RESTORED THE DEVICE TO FACTORY SETTINGS PRIOR TO SENDING THE DEVICE BACK TO THE CUSTOMER READY FOR USE. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME. IF ADDITIONAL INFORMATION IS RECEIVED THE COMPLAINT FILE WILL BE REOPENED.
H11: CORRECTION TO (DEVICE) PROBLEM CODE GRID.
PHILIPS RECEIVED A COMPLAINT ON THE V60 VENTILATOR INDICATING THAT A MACHINE AND PROXIMAL PRESSURE SENSORS FAILED ALARM OCCURRED. THE DEVICE WAS REPORTED TO BE OUTSIDE OF USE AT THE TIME OF THE REPORTED PROBLEM. NO PATIENT OR USER HARM REPORTED. A BENCH SERVICE ENGINEER (BSE) EVALUATED THE DEVICE AT A PHILIPS BENCH SERVICE CENTER. THE BSE OBSERVED THE MACHINE AND PROXIMAL PRESSURE SENSORS FAILED ALARM AND DETERMINED THAT THE MOTOR CONTROLLER (MC) PRINTED CIRCUIT BOARD ASSEMBLY (PCBA) NEEDED TO BE REPLACED. THIS INVESTIGATION IS ONGOING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1958083 | RESPIRONICS | VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE | MNT | RESPIRONICS, INC. | V60 V60PLUS VENTILATOR |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |