FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 20507111 · Received October 22, 2024

Report

Report Number
2518422-2024-64575
Event Type
Malfunction
Date Received
October 22, 2024
Date of Event
October 18, 2024
Report Date
February 4, 2025
Manufacturer
RESPIRONICS, INC.
Product Code
MNT
PMA / PMN Number
K102985
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PO
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H11: EVENT DATE WAS UPDATE TO: (B)(6) 2024. DATE RECEIVED BY MFG: 10/18/2024.

Additional Manufacturer Narrative · 0

H10: E1- (B)(6).

Additional Manufacturer Narrative · 0

FOLLOWING A REVIEW OF THE DEVICE DIAGNOSTIC REPORT (DRPT), IT HAS BEEN DETERMINED THAT THE DEVICE EXPERIENCED AN OVERVOLTAGE PROTECTION (OVP) CIRCUIT FAILURE. THE OVP FAILURE RESULTED IN THE DEVICE EXPERIENCING AN OVP CIRCUIT FAILED ERROR CODE, 5-VOLT FAILED ERROR CODE, 35-VOLT FAILED ERROR CODE, 3.3-VOLT FAILED ERROR CODE, AND A MACHINE AND PROXIMAL PRESSURE SENSORS FAILED ERROR CODE. DUE TO THE OVP CIRCUIT FAILURE, THE DEVICE MOTOR WOULD NOT TURN ON. IT WAS DETERMINED BY THE BENCH SERVICE ENGINEER THAT THE MOTOR CONTROLLER (MC) PRINTED CIRCUIT BOARD ASSEMBLY (PCBA) NEEDED TO BE REPLACED TO RESOLVE THE ISSUE. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

A BENCH SERVICE ENGINEER (BSE) EVALUATED THE DEVICE AT A PHILIPS BENCH SERVICE CENTER AND OBSERVED THE MACHINE AND PROXIMAL PRESSURE SENSORS FAILED ALARM. FOLLOWING A REVIEW OF THE DEVICE DIAGNOSTIC REPORT (DRPT), IT HAS BEEN DETERMINED THAT THE DEVICE EXPERIENCED AN OVERVOLTAGE PROTECTION (OVP) CIRCUIT FAILURE. THE OVP FAILURE RESULTED IN THE DEVICE EXPERIENCING AN OVP CIRCUIT FAILED ERROR CODE, 5-VOLT FAILED ERROR CODE, 35-VOLT FAILED ERROR CODE, 3.3-VOLT FAILED ERROR CODE, AND A MACHINE AND PROXIMAL PRESSURE SENSORS FAILED ERROR CODE. DUE TO THE OVP CIRCUIT FAILURE, THE DEVICE MOTOR WOULD NOT TURN ON. IT WAS DETERMINED BY THE BENCH SERVICE ENGINEER THAT THE MOTOR CONTROLLER (MC) PRINTED CIRCUIT BOARD ASSEMBLY (PCBA) NEEDED TO BE REPLACED TO RESOLVE THE ISSUE. ON 28JAN2025 THE BSE REPLACED THE MC PCBA TO RESOLVE THE OVP FAILURE AND THE ASSOCIATED 5-VOLT FAILED, 35-VOLT FAILED, 3.3-VOLT FAILED, AND A MACHINE AND PROXIMAL PRESSURE SENSORS FAILED ERROR CODES. FOLLOWING THE PART REPLACEMENT THE BSE COMPLETED A PERFORMANCE VERIFICATION TEST (PVT) WHICH THE DEVICE PASSED, CONFIRMING A RETURN TO FULL FUNCTIONALITY. THE BSE RESTORED THE DEVICE TO FACTORY SETTINGS PRIOR TO SENDING THE DEVICE BACK TO THE CUSTOMER READY FOR USE. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME. IF ADDITIONAL INFORMATION IS RECEIVED THE COMPLAINT FILE WILL BE REOPENED.

Additional Manufacturer Narrative · 0

H11: CORRECTION TO (DEVICE) PROBLEM CODE GRID.

Description of Event or Problem · 0

PHILIPS RECEIVED A COMPLAINT ON THE V60 VENTILATOR INDICATING THAT A MACHINE AND PROXIMAL PRESSURE SENSORS FAILED ALARM OCCURRED. THE DEVICE WAS REPORTED TO BE OUTSIDE OF USE AT THE TIME OF THE REPORTED PROBLEM. NO PATIENT OR USER HARM REPORTED. A BENCH SERVICE ENGINEER (BSE) EVALUATED THE DEVICE AT A PHILIPS BENCH SERVICE CENTER. THE BSE OBSERVED THE MACHINE AND PROXIMAL PRESSURE SENSORS FAILED ALARM AND DETERMINED THAT THE MOTOR CONTROLLER (MC) PRINTED CIRCUIT BOARD ASSEMBLY (PCBA) NEEDED TO BE REPLACED. THIS INVESTIGATION IS ONGOING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1958083 RESPIRONICS VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS, INC. V60 V60PLUS VENTILATOR

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown