FDA Adverse Event Malfunction Summary report: N

BERICHROM ANTITHROMBIN III (A)

MDR report key: 20505976 · Received October 22, 2024

Report

Report Number
9610806-2024-00043
Event Type
Malfunction
Date Received
October 22, 2024
Date of Event
October 1, 2024
Report Date
October 22, 2024
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH
Product Code
JPE
UDI-DI
00842768013461
PMA / PMN Number
K933125
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN OUTSIDE OF THE UNITED STATES (OUS) CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER TO REPORT A FALSELY DEPRESSED BERICHROM ATIII PATIENT RESULT ON A SYSMEX CS-5100 INSTRUMENT. SIEMENS EVALUATED THE ISSUE AND PROVIDED THE FOLLOWING CONCLUSION: BASED ON THE AVAILABLE INFORMATION, NO GENERAL SOFTWARE, ASSAY OR SYSTEM ISSUE COULD BE IDENTIFIED. THE ISSUE WAS RESOLVED BY ROUTINE TROUBLESHOOTING. SYSMEX CS-5100 BERICHROM ATIII IS PERFORMING AS INTENDED. A PRODUCT PERFORMANCE ISSUE HAS NOT BEEN IDENTIFIED. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED A FALSELY DEPRESSED BERICHROM ANTITHROMBIN III (BERICHROM ATIII) RESULT THAT WAS OBTAINED ON A SYSMEX CS-5100 INSTRUMENT. THE INITIAL RESULT WAS REPORT TO AND QUESTIONED BY THE PHYSICIAN(S). THE SAMPLE WAS REPEATED ON THE INITIAL SYSMEX CS-5100 AND THE REPEAT RESULT WAS CONSIDERED CORRECT AND REPORTED TO THE PHYSICIAN(S). THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE FALSELY DEPRESSED BERICHROM ATIII RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1947776 BERICHROM ANTITHROMBIN III (A) ANTITHROMBIN III, TWO STAGE CLOTTING TIME ASSAY JPE SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH N/A 02557 00842768013461

Patients

Seq Age Sex Outcome Treatment
1 15 MO Female