COBAS PRO ISE ANALYTICAL UNIT
Report
- Report Number
- 1823260-2024-03018
- Event Type
- Malfunction
- Date Received
- October 18, 2024
- Date of Event
- September 26, 2024
- Report Date
- November 22, 2024
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- JJE
- PMA / PMN Number
- K191899
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NH, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE NA ELECTRODE LOT NUMBER IS ABS62. THE EXPIRATION DATE WAS NOT PROVIDED. THE FIELD SERVICE ENGINEER (FSE) INSPECTED THE ANALYZER AND DETERMINED THAT AN MTV VALVE FAILURE HAD CAUSED THE EVENT. THE FSE REPLACED THE VALVE FOR THE ION-SELECTIVE ELECTRODE (ISE) SYRINGE, STILETTE SIPPER NOZZLE, STILETTE ISE AND DILUENT (DIL) NOZZLES, DECONTAMINATED THE VACUUM NOZZLE, CLEANED THE DILUTION VESSEL AND WASTE LINE, PERFORMED SIPPER FLOW PATH DECONTAMINATION AND REPLACED ALL SYRINGE SEALS AND SIPPER TUBINGS. HE PERFORMED A 5-PATIENT COMPARISON/CROSS-CHECK TEST WITH THE TWO ANALYZERS, PRECISION CHECK, CALIBRATION, QC, AND ISE CHECK WITH ACCEPTABLE RESULTS. THE INVESTIGATION IS ONGOING.
IN THE INITIAL MEDWATCH, THE SECOND LINE OF H11 ADDITIONAL NARRATIVE SHOULD HAVE BEEN: "THE FIELD SERVICE ENGINEER (FSE) INSPECTED THE ANALYZER AND DETERMINED THAT A VALVE FAILURE HAD CAUSED THE EVENT." INSTEAD OF: "THE FIELD SERVICE ENGINEER (FSE) INSPECTED THE ANALYZER AND DETERMINED THAT AN MTV VALVE FAILURE HAD CAUSED THE EVENT." THE INVESTIGATION REVIEWED THE CALIBRATION PERFORMED AND QC DATA; THE RESULTS WERE WITHIN SPECIFICATIONS. THE INVESTIGATION REVIEWED THE ALARM TRACE; THE TRACE HAD A "SAMPLE PROBE: ABNORMAL ASPIRATION" ALARM. THE CUSTOMER DID NOT REPORT ANY OTHER ISSUES AFTER SERVICE. THE INVESTIGATION DETERMINED THE SERVICE ACTIONS RESOLVED THE ISSUE.
THE INITIAL REPORTER RECEIVED QUESTIONABLY HIGH NA ELECTRODE RESULTS FROM TEN PATIENT SAMPLES TESTED ON THE COBAS PRO ISE ANALYTICAL UNIT. THE REPORTER WAS ABLE TO PROVIDE TWO PATIENT SAMPLES WITH DISCREPANT RESULTS: SAMPLE 1: THE INITIAL RESULT FROM THE ANALYZER WAS 145.1 MMOL/L. THE REPEAT RESULT FROM ANOTHER COBAS PRO ISE ANALYZER WAS 138.2 MMOL/L. SAMPLE 2: THE INITIAL RESULT FROM THE ANALYZER WAS 155.1 MMOL/L. THE REPEAT RESULT FROM ANOTHER COBAS PRO ISE ANALYZER WAS 147.0 MMOL/L. THE REPEAT RESULTS WERE DEEMED CORRECT. THE INITIAL RESULTS WERE REPORTED OUTSIDE THE LABORATORY AND COMPLAINTS FROM THE PROVIDER PROMPTED THE PATIENT SAMPLE RERUN.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2218920 | COBAS PRO ISE ANALYTICAL UNIT | CLINICAL CHEMISTRY ANALYZER | JJE | ROCHE DIAGNOSTICS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |