FDA Adverse Event Malfunction Summary report: N

RAD-G

MDR report key: 20477283 · Received October 17, 2024

Report

Report Number
3019388613-2024-00125
Event Type
Malfunction
Date Received
October 17, 2024
Date of Event
January 1, 2024
Report Date
September 19, 2024
Manufacturer
MASIMO - 15750 ALTON PKWY
Product Code
DQA
UDI-DI
00843997013284
PMA / PMN Number
K213676
Removal / Correction Number
Z-1537-2024
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

OTHER, OTHER TEXT: MASIMO HAS REACHED OUT TO THE CUSTOMER TO REQUEST THE RETURN OF THE DEVICE. THE PRODUCT HAS NOT BEEN RETURNED TO MASIMO TO ALLOW AN ANALYSIS TO BE PERFORMED. IF THE PRODUCT IS RETURNED FOR EVALUATION OR NEW INFORMATION IS OBTAINED, A FOLLOW UP REPORT WILL BE SUBMITTED. MASIMO INITIATED A RECALL FOR THIS ISSUE AND NOTIFIED US FDA ON 2/15/2024. THE RECALL NUMBER IS Z-1537-2024. E1. INITIAL REPORTER ZIP CODE EXCEEDED THE MAXIMUM ALLOWABLE CHARACTERS, ZIP CODE IS AS FOLLOWS: (B)(6). E1. INITIAL REPORTER PHONE NUMBER EXCEEDED MAXIMUM ALLOWABLE DIGITS; PHONE NUMBER IS AS FOLLOWS: (B)(6).

Additional Manufacturer Narrative · 0

THE RETURNED DEVICE WAS EVALUATED. DURING EVALUATION THE DEVICE PASSED ALL VISUAL AND FUNCTIONAL TESTING. THE DEVICE WAS FOUND TO VISUALLY AND AUDIBLY ALARM DURING ALARM CONDITIONS. THE DEVICE WAS CONFIRMED TO BE FUNCTIONING AS DESIGNED. MASIMO INITIATED A RECALL FOR THIS ISSUE AND NOTIFIED US FDA ON 2/15/2024. THE RECALL NUMBER IS Z-1537-2024. THIS SUPPLEMENTAL FORM ALSO UPDATES THE 510K NUMBER FOR THIS DEVICE FROM K201770 TO K213676. E1. INITIAL REPORTER: (B)(6).

Description of Event or Problem · 0

THE CUSTOMER REPORTED "UNITS SWITCHING ON/OFF". THERE WAS NO PATIENT IMPACT OR CONSEQUENCE REPORTED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED "UNITS SWITCHING ON/OFF". THERE WAS NO PATIENT IMPACT OR CONSEQUENCE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2243557 RAD-G OXIMETER DQA MASIMO - 15750 ALTON PKWY 9847 00843997013284

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown