FDA Adverse Event Malfunction Summary report: N

ESSENZ

MDR report key: 20470252 · Received October 17, 2024

Report

Report Number
9611109-2024-00479
Event Type
Malfunction
Date Received
October 17, 2024
Date of Event
September 26, 2024
Report Date
November 28, 2024
Manufacturer
LIVANOVA DEUTSCHLAND
Product Code
DTQ
UDI-DI
04033817903062
PMA / PMN Number
K232291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H 11:THE COCKPIT LOG FILES HAVE BEEN REQUESTED AND ANALYSED. A TSCP FIALURE HAS BEEN LOGGED IN THE DATE OF EVENT. ANALYSIS OF THE COMPLAINT DATABASE REVEALED SIMILAR REPORTS FROM OTHER CUSTOMERS USING SW HLM.1.5. A SOFTWARE ANOMALY HAS BEEN LOGGED TO ADDRESS THE REPORTED ISSUE. THE INVESTIGATION CONFIRMED THE PROBLEM, HIGHLIGHTING THAT THE BACKUP CONTROL UNIT MAINTAINS CONTROL DURING THE RESET. ONCE THE COCKPIT USER INTERFACE IS RESTORED, THE ¿LAST CASE¿ BUTTON ENABLES USERS TO RETRIEVE ALL PRIOR SETTINGS AND PROCEED WITHOUT ANY DATA LOSS. DURING THE RESET, THE HEART-LUNG MACHINE'S CRITICAL FUNCTIONS, INCLUDING PUMPS, ALARMS, SENSORS, AND SAFETY SYSTEMS, CONTINUED TO PERFORM AS DESIGNED. IN CERTAIN SCENARIOS, THE GAS BLENDER MIGHT SWITCH TO STANDBY MODE, REQUIRING THE OPERATOR TO REACTIVATE IT VIA THE USER INTERFACE ON THE GAS BLENDER UNIT TO ENSURE CONTINUOUS OPERATION. AFTER A SECOND RESET, A NEW CASE MUST BE INITIATED FROM THE HOME SCREEN. THE ROOT CAUSE OF THIS ISSUE WAS IDENTIFIED AS A SOFTWARE ANOMALY RELATED TO A MEMORY VIOLATION. THE ISSUE HAS BEEN FIXED UNDER SW HLM.1.5.1. LIVANOVA HAS TAKEN ACTION BY IMPLEMENTING A DEDICATED CAPA AND A FIELD ACTION (FA-CP-MUN-2024-004) TO PROVIDE CUSTOMERS WITH INSTRUCTIONS ON IMMEDIATE MEASURES AND TO OUTLINE THE CORRECTIVE ACTIONS BEING IMPLEMENTED TO ADDRESS THIS ISSUE.

Additional Manufacturer Narrative · 0

A.1.-A.5. PATIENT INFORMATION WAS NOT PROVIDED. H11: LIVANOVA DEUTSCHLAND MANUFACTURES THE ESSENZ CONSOLE. THE INCIDENT OCCURRED IN OULU, FINLAND. THIS EVENT HAS BEEN CONSERVATIVELY REPORTED TO FDA, DESPITE LIVANOVA'S RISK ANALYSIS ASSESSING THE OVERALL RISK AS LOW AND WITHIN ACCEPTABLE LIMITS. LIVANOVA INITIATED AN INVESTIGATION. IF ANY ADDITIONAL INFORMATION PERTINENT TO THE REPORTED EVENT IS RECEIVED, IT WILL BE PROVIDED IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 0

SEE INITIAL REPORT.

Description of Event or Problem · 0

LIVANOVA DEUTSCHLAND RECEIVED A REPORT THAT A COCKPIT RESET OF AN ESSENZ CONSOLE EQUIPPED WITH SOFTWARE VERSION 1.5 OCCURRED DURING PROCEDURE. THE COCKPIT SCREEN WENT BACK TO THE INITIAL PAGE, WHILE ACTUATOR AREA CONTINUED TO DISPLAY FLOWS AND ROLES AND THE PUMPS CONTINUED TO RUN. THE USER THEN SELECTED THE OPTION "LAST CASE" AND THE PROCEDURE ENDED WITHOUT ANY FURTHER INCIDENT. THERE WAS NO PATIENT INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1249937 ESSENZ CONSOLE, HEART-LUNG MACHINE, CARDIOPULMONARY BYPASS DTQ LIVANOVA DEUTSCHLAND HLM 04033817903062

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown