FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEMS

MDR report key: 2046481 · Received April 9, 2011

Report

Report Number
2050012-2011-00957
Event Type
Malfunction
Date Received
April 9, 2011
Date of Event
March 10, 2011
Report Date
March 10, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
CGA
PMA / PMN Number
K042291
Removal / Correction Number
Z-2388-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

REVIEW OF QC DATA SENT INDICATES QC WAS WITHIN 2SD FOR PREVIOUS MONTH. QC WAS HIGHER THAN 2SD FOR LEVEL I AND II ON THE DAY OF EVENT. A FIELD SERVICE (FSE) WAS DISPATCHED AND VERIFIED ALL GLUCOSE HARDWARE AND SAMPLE HANDLING HARDWARE. NO HARDWARE WAS REPLACED. THE FSE PERFORMED CALIBRATION AND QC WITH ACCEPTABLE RESULTS. SYSTEM TECHNICAL SUPPORT (STS) PERFORMED SOME SERVICE AND CONTINUES TO WORK WITH THE FSE. ROOT CAUSE OF THIS EVENT IS UNKNOWN.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) AND REPORTED THAT ONE ERRONEOUSLY LOW GLUCOSE (GLUCM) RESULT WAS GENERATED WHEN RUNNING IN DUPLICATE MODE ON UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS. THE SPECIMEN WAS RE-TESTED ON A DIFFERENT INSTRUMENT AND OBTAINED RESULTS CONFIRMED THE HIGHER RESULT. THE LOW RESULT WAS NOT REPORTED OUT OF THE LAB. PATIENT TREATMENT WAS NOT AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER CGA BECKMAN COULTER INC. DXC 800 PRO

Patients

Seq Age Sex Outcome Treatment
1