BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    TRANSMITTER MMT-7841QZW GST5G OUS LCKOUT

    MDR report key: 20451746 · Received October 15, 2024

    Report

    Report Number
    2032227-2024-254419
    Event Type
    Malfunction
    Date Received
    October 15, 2024
    Date of Event
    September 25, 2024
    Report Date
    October 15, 2024
    Manufacturer
    MEDTRONIC MINIMED
    Product Code
    PQF
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Occupation
    003

    Narratives

    Additional Manufacturer Narrative · 0

    SELECT PATIENT INFORMATION CANNOT BE PROVIDED DUE TO REGIONAL PRIVACY REGULATIONS. CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. MEDTRONIC SUBMITS THIS REPORT TO COMPLY WITH FDA REGULATIONS 21 CFR PARTS 4 AND 803. MEDTRONIC HAS MADE REASONABLE EFFORTS TO PROVIDE AS MUCH RELEVANT INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE OF THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEES CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. ANY REQUIRED FIELDS THAT ARE UNPOPULATED ARE BLANK BECAUSE THE INFORMATION IS CURRENTLY UNKNOWN OR UNAVAILABLE. MEDTRONIC WILL SUBMIT A SUPPLEMENTAL REPORT IF ADDITIONAL RELEVANT INFORMATION BECOMES KNOWN.

    Description of Event or Problem · 0

    IT WAS REPORTED TO MEDTRONIC MINIMED THAT THE CUSTOMER EXPERIENCED NO COMMUNICATION BETWEEN THE MOBILE DEVICE AND THE TRANSMITTER. THE CUSTOMER REPORTED NO ADVERSE EVENT. THE EVENT INVOLVED PRODUCT(S) MMT-7841QZW. TRANSMITTER IS NOT ACTIVE/CONNECTED WITH APP. TRANSMITTER LED LIGHT DID NOT BLINK WHEN CONNECTED TO SENSOR. ADVISED TO FORCE CLOSE APP AND RELAUNCH. THE TRANSLATOR DID NOT BLINK WHEN CONNECTED TO THE TESTER. IT IS ADVISED TO ATTACH A TRANSMITTER TO THE CHARGER TO DETERMINE IF LED LIGHT BLINKS WHEN REMOVED FROM CHARGER. NO HARM REQUIRING MEDICAL INTERVENTION WAS REPORTED. PRODUCT RETURN FOR MMT-7841QZW IS NOT EXPECTED.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    295097 TRANSMITTER MMT-7841QZW GST5G OUS LCKOUT SENSOR, GLUCOSE, INVASIVE, NON-ADJUNCTIVE PQF MEDTRONIC MINIMED MMT-7841QZW 1073226

    Patients

    Seq Age Sex Outcome Treatment
    1 38 YR Unknown