ENTERPRISE 8000
Report
- Report Number
- 3007420694-2024-00262
- Event Type
- Malfunction
- Date Received
- October 15, 2024
- Date of Event
- September 16, 2024
- Report Date
- October 15, 2024
- Manufacturer
- ARJOHUNTLEIGH POLSKA SP. Z O.O.
- Product Code
- FNL
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
THE PHOTOGRAPHIC EVIDENCE PROVIDED CONFIRMED THAT THE BACKREST HINGE BROKE INTO TWO PIECES. IN ADDITION, IT WAS FOUND THE BACKREST ACTUATOR WAS PHYSICALLY BROKEN. THE ISSUE WAS CONSULTED WITH THE ARJO FIELD SERVICE ENGINEER WHO ADVISED THAT THE MOST PROBABLE ROOT CAUSE IS THE MISUSE DURING OPERATING THE BED. THE INSTRUCTIONS FOR USE FOR ENTERPRISE 8000 (746-435-UK-7¿ 04/2011 THE LATEST VERSION STORED) INDICATES THAT:"WHEN THE BED IS OPERATED, MAKE SURE THAT OBSTACLES SUCH AS BEDSIDE FURNITURE DO NOT RESTRICT MOVEMENT." BASED ON THE INFORMATION RECEIVED DURING THE CAPA INVESTIGATION PROCESS THE BACKREST HINGES MIGHT BREAK WHEN EXTERNAL FORCE IS APPLIED OR THE FRAME IS BEING BLOCKED. ARJO DEVICE FAILED TO MEET ITS SPECIFICATIONS WHEN THE BACKREST HINGES AND THE ACTUATOR WERE BROKEN. THE BED WAS IN USE FOR THE PATIENT'S TREATMENT WHEN HINGES BREAKAGES OCCURRED. THE COMPLAINT WAS ASSESSED AS REPORTABLE DUE TO THE ALLEGATION THAT THE BACKREST HINGES BROKE WHILE THE PATIENT WAS ON THE BED. NOTE: UDI NUMBERS WERE NOT APPLICABLE FOR THE DEVICE MANUFACTURED IN 2009.
FOLLOWING THE INFORMATION GATHERED, THE BACKREST HINGES BECAME DAMAGED DURING USE WITH A PATIENT. IN ADDITION, THE BACKREST ACTUATOR WAS FOUND TO BE BROKEN PHYSICALLY. NO INJURY WAS SUSTAINED. THE HINGES AND THE BACKREST ACTUATOR WAS REPLACED. THE DEVICE STARTED TO OPERATE CORRECTLY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 31827 | ENTERPRISE 8000 | BED, AC-POWERED ADJUSTABLE HOSPITAL | FNL | ARJOHUNTLEIGH POLSKA SP. Z O.O. | 8000BA22A12EA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | Other |