FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP)

MDR report key: 20439504 · Received October 14, 2024

Report

Report Number
3013756811-2024-193115
Event Type
Malfunction
Date Received
October 14, 2024
Date of Event
September 24, 2024
Report Date
October 14, 2024
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152000077
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. H3 OTHER TEXT : DEVICE NOT RETURNED.

Description of Event or Problem · 0

IT WAS REPORTED THAT AN ALTITUDE ALARM OCCURRED WHILE THE CUSTOMER WAS NOT OUTSIDE OF LABELED OPERATING ALTITUDE RANGE. THE CUSTOMER'S BLOOD GLUCOSE RANGED 100-114 MG/DL. REPORTEDLY, THE CUSTOMER CLEANED THE SPEAKER HOLES AND CLEARED THE ALARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2179904 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP) ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00389152000077

Patients

Seq Age Sex Outcome Treatment
1 37 YR Female